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Product & services pricing
4.50/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
4.94/5
Return/Replacement policy:
5.00/5


Verified
5/5

2025-02-12

Great Customer Service

"DeBorah, the Customer Service Representative responded promptly to my inquiry and confirmed that it had been addressed."

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Rep reply posted 2025-02-13
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate you taking the time to share your experience. We're glad to hear that De'Borah was able to assist you.

The Lightopia Team”


Verified
5/5

2025-02-12

"Better than $975.00 at a fancy store"

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Rep reply posted 2025-02-13
A rep from Lightopia, Apyles, has responded:

“Hello,

We're thrilled to hear you had a positive experience!

The Lightopia Team”


Verified
4/5

2025-02-12

Lights Out

"I love the looks of the light i ordered. Just disappointed to see it doesn't ship for 6 weeks!"


Rep reply posted 2025-02-13
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your 4-star review. We strive to provide consistent shipping experiences and will consider your feedback as we continue to improve our services.

The Lightopia Team”


Verified
5/5

2025-02-11

Great prices

"the prices were just as good as my builder discount at a big box store. I will be definitely be ordering more from Lightopia. Plus, they shipped it out with 2-3 days after i ordered it, which is good as the remodelers already need it to finish my new bathroom"


Rep reply posted 2025-02-12
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate you taking the time to share your experience. We're glad to hear that you had a pleasant shopping experience.

The Lightopia Team”


Verified
5/5

2025-02-09

Great lights

"Beautiful lights, may take a while to receive. Customer service very good and available"

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Rep reply posted 2025-02-11
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate you taking the time to share your experience. We're glad to hear that our customer service team was able to assist you.

The Lightopia Team”


Verified
5/5

2025-02-05

First Time Buyer

"Very easy and very Friendly! You have my business!"


Rep reply posted 2025-02-07
A rep from Lightopia, Apyles, has responded:

“Hello,

We're thrilled to hear you had a positive experience! We appreciate your kind words about our service and selection.

The Lightopia Team”


Verified
4/5

2025-02-07

Very Satisfied

"Love your lighting options!!!"

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Rep reply posted 2025-02-07
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your 5-star review.

The Lightopia Team”


Verified
5/5

2025-02-05

replacement order

"I did not receive one of my lights in my UPS order. I did not know what to do. I called Anne Marie who handled my order and she quickly called UPS and found out what happened to my light (they returned to vendor without notifying me). She also issued a replacement order and credited me for the missing light. Well done and great customer service. Thank you"

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Rep reply posted 2025-02-05
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad to hear you had a positive experience! We strive to make our customers' shopping experience as easy and enjoyable as possible. We appreciate your kind words and look forward to seeing you again soon.

The Lightopia Team”


Verified
5/5

2025-02-04

AMAZING ASSISTANCE

"Ms. Dickerson was extremely helpful, I appreciate her concerns and helpful questions in trying to assist me with my matter the best way possible.

Respectfully,
"

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Rep reply posted 2025-02-05
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad to hear you had a positive experience! We strive to make our customers' shopping experience as easy and enjoyable as possible. We appreciate your kind words and look forward to seeing you again soon.

The Lightopia Team”


Verified
2/5

2025-02-04

Couldn’t change delivery address

"Couldn’t change delivery address when ordering on line."


Rep reply posted 2025-02-05
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your review. You used PayPal for your payment. It will put your shipping address in the same place you have listed with PayPal.

Sorry for any inconvenience.

The Lightopia Team”


Verified
5/5

2025-02-04

Bijou Pendant

"Great welcome discount. Would love to see trade pricing. "

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Rep reply posted 2025-02-05
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your 5-star review.

The Lightopia Team”


Verified
5/5

2025-01-31

I would give it 10 stars if I could

"We have 4 Lightopia sconces in our master bathroom and LOVE them! However, the glass on one was recently broken so I ordered a replacement. Upon receiving it I noticed I ordered the wrong type of glass cover and was so discouraged. Anne Marie from customer service not only reached out to me BY PHONE but she fixed my problem and even recommend a better solution to meet my needs!! She was beyond helpful, so friendly and literally was the highlight of my day. Thanks Anne Marie!! Lightopia will be my go-to for all my lighting needs as I know I can depend on their quality and exceptional service"

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Rep reply posted 2025-02-05
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad to hear you had a positive experience! We strive to make our customers' shopping experience as easy and enjoyable as possible. We appreciate your kind words and look forward to seeing you again soon.

The Lightopia Team”


Verified
5/5

2025-01-31

a

"twenty for character to allow me out of this dialog so I can complete my order b"


Rep reply posted 2025-01-31
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your kind words. We're delighted you had a positive experience and appreciate your business.

The Lightopia Team”


Verified
5/5

2025-01-31

Fabulous & Funky

"Great selection of Modern exterior lights. Easy website to navigate and quick checkout. "

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Rep reply posted 2025-01-31
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad to hear you had a positive experience! We strive to make our customers' shopping experience as easy and enjoyable as possible. We appreciate your kind words and look forward to seeing you again soon.

The Lightopia Team”


Verified
4/5

2025-01-29

NEW ROOM NEW START

"FOUND WHAT I WAS LOOKING FOR VERY EASILY. THANK YOU FOR HAVING PAYPAL."


Rep reply posted 2025-01-31
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad you had a seamless and straightforward experience. We appreciate your kind words and feedback.

The Lightopia Team”