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Product & services pricing
4.17/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.59/5
Customer service:
4.65/5
Return/Replacement policy:
4.65/5


Verified
5/5

2024-11-07

great selection

"great prices on all their products "

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Rep reply posted 2024-11-08
A rep from Lightopia, Apyles, has responded:

“Hello,

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

The Lightopia Team”


Verified
5/5

2024-11-07

Designer approved!

"Great Pro partnership program!"

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Rep reply posted 2024-11-08
A rep from Lightopia, Apyles, has responded:

“Hello,

Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We are looking forward to seeing you again!

The Lightopia Team”


Verified
5/5

2024-11-01

Great experience

"First time buying , so far so good "

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Rep reply posted 2024-11-01
A rep from Lightopia, Apyles, has responded:

“Hello,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

The Lightopia Team


Verified
5/5

2024-10-29

Good options!

"I finally found what I’ve been searching for. I do wish some of the lights were offered in different sizes so took me awhile. "


Rep reply posted 2024-10-30
A rep from Lightopia, Apyles, has responded:

“Hello,

Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We are looking forward to seeing you again!

The Lightopia Team”


Verified
5/5

2024-10-28

SWELL WIDE PENDANT

"GREAT PRODUCT. GREAT PRICE. i DEFINITELY RECOMMEND"

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Rep reply posted 2024-10-29
A rep from Lightopia, Apyles, has responded:

“Hello,

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

The Lightopia Team”


Verified
5/5

2024-10-25

Service was "johnny on the spot!"

"The lady I spoke with was so helpful in helping me determine what size light I needed. She was patient, experienced, extremely helpful. I would love to have her contact information so I can only deal with her and recommend her to my friends."

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Rep reply posted 2024-10-29
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review about our customer service representative and look forward to working with you again soon.

The Lightopia Team”


Verified
5/5

2024-10-21

Live ends

"We needed live ends to complete our track lights, lightopia had the matching parts. "

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Rep reply posted 2024-10-22
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team”


Verified
5/5

2024-10-21

Review for Shelby in Returns

"Super impressed with the kind and attentive assistance provided by Shelby. I very much appreciate the excellent customer service provided to me as a customer post purchase!

What a great Ambassador for Lightopia!

Janet
"

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Rep reply posted 2024-10-22
A rep from Lightopia, Apyles, has responded:

“Hello,

We are glad to hear we provided you with top-notch service! We appreciate the feedback about Shelby and would love to work with you again.

The Lightopia Team”


Verified
4/5

2024-10-13

Perfect!

"I have been looking for a long time for a coastal style yet elegant chandelier and I finally found the perfect one at a great price. I cannot wait for it to arrive and have it installed!! Not to mention, a first time customer discount and free shipping! "

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Rep reply posted 2024-10-14
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team”


Verified
5/5

2024-10-10

Wonderful Lamp

"Excellent items. Very pleased with my purchase"


Rep reply posted 2024-10-10
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team”


Verified
5/5

2024-10-09

Awesome

"easy to use; good selection; in stock"

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Rep reply posted 2024-10-10
A rep from Lightopia, Apyles, has responded:

“Hello,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

The Lightopia Team”


Verified
5/5

2024-10-09

Attentive and prompt customer service!

"We placed an order over the weekend but realized afterwards that the ETA wouldn't work for our project. In a panic, I emailed in an attempt to cancel the order but was worried that the order would go out, and I didn't want to inconvenience everyone. When Monday came around, Shelby was on top of things and immediately submitted a cancellation request per my email. In the next few days, she was able to confirm the cancellation and put my mind at ease. I truly appreciated her help during a stressful (due to the nature of our renovation being behind schedule).

Thank you, Shelby.
"

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Rep reply posted 2024-10-10
A rep from Lightopia, Apyles, has responded:

“Hello,

Thanks so much for taking the time to leave a review about Shelby. We’re looking forward to making your day again during your next visit.

The Lightopia Team”


Verified
5/5

2024-10-07

Amazing Customer Service

"I ordered the wrong size chandelier. I had to send it back. Customer service held my hand the whole way through the process . Communication was clear both on emails and phone. My refund was very quick. Thank you! "

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Rep reply posted 2024-10-08
A rep from Lightopia, Apyles, has responded:

“Hello,

Thanks so much for taking the time to leave a review about Customer Service. We’re looking forward to making your day again during your next visit.

The Lightopia Team”


Verified
5/5

2024-10-03

Excellent Service from AnneMarie Gagnon

"I called customer service and spoke with a very kind person named AnneMarie Gagnon, she immediately assisted me with a lamp that I wanted to purchase, and I did buy it, however, I had to make sure that it would arrive before the 20th of this month, and she put me on hold and was able to provide me with that information. So again, I was so happy to speak with someone who understood my concerns regarding the time frame of the delivery of my beautiful lamp.

Thank you for having great people like AnneMarie on your team.
Sincerely,
Norma Ramirez
"

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Rep reply posted 2024-10-03
A rep from Lightopia, Apyles, has responded:

“Hello,

Thanks so much for taking the time to leave a review about Opal. We’re looking forward to making your day again during your next visit.

The Lightopia Team”


Verified
5/5

2024-09-29

Fun Fun Fun!

"Easy and simple to use very quick!"

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Rep reply posted 2024-10-01
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team”