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Product & services pricing
4.50/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
4.94/5
Return/Replacement policy:
5.00/5

Verified
5/5

2025-01-29

Speedy Assistance

"I had a problem with something I had ordered. Needed to cancel it asap, and it was taken care of fast. Appreciate that! Will be ordering from this company soon, because of my positive experience with a problem....and of course their beautiful merchandise!

Satisfied Customer,
Lorry Krulik
"

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Rep reply posted 2025-01-31
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad to hear you had a positive experience! We strive to make our customers' shopping experience as easy and enjoyable as possible. We appreciate your kind words and look forward to seeing you again soon.

The Lightopia Team”


Verified
5/5

2025-01-28

Deborah's help

"Deborah was excellent. Efficient and effective. Pleasure working with her."

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Rep reply posted 2025-01-29
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so pleased to hear about your positive experience with De' Borah. It's wonderful that she took the time to understand your specific needs and provide the best lighting solutions for your art. We appreciate your kind words and will share your feedback.

The Lightopia Team”


Verified
5/5

2025-01-26

FANcy

"New user to the site, hoping to be impressed"

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Rep reply posted 2025-01-29
A rep from Lightopia, Apyles, has responded:

“Hello,

We are excited that you have decided to shop with Lightopia and hope that your shopping experience is a great one.

The Lightopia Team ”


Verified
5/5

2025-01-24

Annette and Shelby!

"I just ordered a pair of sconces from Lightopia and wasn’t able put my discount code in… but I ordered them anyway… I contacted customer service and they were prompt efficient and courteous and refunded my 15% discount immediately! I will definitely be purchasing from them in the future and you should too! Customer service is everything!"

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Rep reply posted 2025-01-29
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your kind words! We strive to provide excellent service and value to our customers.

The Lightopia Team”


Verified
5/5

2025-01-23

Lidd

"I did some shopping around and your guys prices are the best. Loved your product "

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Rep reply posted 2025-01-29
A rep from Lightopia, Apyles, has responded:

“Hello,

It's wonderful to know it exceeded your expectations.

The Lightopia Team”


Verified
5/5

2025-01-22

I made a msistake. Luckily, I shopped Lightopia.

"I goofed up my order. Checked out as guest. Customer Service responded and acted quickly with only 1 email. Problem solved with only one short email on my end. Good job Lightopia."


Rep reply posted 2025-01-22
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so pleased to hear about your positive experience with Customer Service. It's wonderful that they took the time to understand your specific needs and was able to assist.. We appreciate your kind words and will share your feedback.

The Lightopia Team”


Verified
5/5

2025-01-22

na

"ill see how everything is once I get product etc m"

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Rep reply posted 2025-01-22
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your 5-star review.

The Lightopia Team”


Verified
5/5

2025-01-21

Amazing service! Thank you!

"AnneMarie did great at assisting me with my questions and providing me with the information required. "

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Rep reply posted 2025-01-22
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so pleased to hear about your positive experience with AnneMarie. It's wonderful that she took the time to understand your specific needs and was able to assist.. We appreciate your kind words and will share your feedback.

The Lightopia Team”


Verified
5/5

2025-01-20

It Was Wonderful

"I had been searching for something to add to my walls in my basement. It is unfinished and quite dull. While searching I ran across this website and found an amazing selection. The lights in particular caught my eye! It was then just a matter of buying them. I entered. I loved. It was wonderful."

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Rep reply posted 2025-01-22
A rep from Lightopia, Apyles, has responded:

“Hello,

We're thrilled you had a positive experience with our product and shipping! We appreciate your kind words and feedback.

The Lightopia Team”


Verified
5/5

2025-01-18

opal is a great person and very professional. will do business again cause of her

"very good service opal is a great person and very professional. will do business again cause of her"

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Rep reply posted 2025-01-20
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad you had a positive experience with our customer service team. It's terrific that Opal went above and beyond to help you. We strive to provide excellent customer service and are happy to hear that we met your expectations.

The Lightopia Team”


Verified
5/5

2025-01-17

"Styish design and hugh quality finished"


Rep reply posted 2025-01-20
A rep from Lightopia, Apyles, has responded:

“Hello,

We're thrilled you had such a positive experience! We truly appreciate you taking the time to share your feedback.

The Lightopia Team”


Verified
5/5

2025-01-17

"Easy, but, Aldo want a 24 inch of same type light"

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Rep reply posted 2025-01-20
A rep from Lightopia, Apyles, has responded:

“Hello,

We're thrilled to hear about your positive experience!

The Lightopia Team”


Verified
5/5

2025-01-16

Downrod

"Took a few searches but the needed down rod was on your site. No other one had it. Thanks"

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Rep reply posted 2025-01-20
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you again for your kind words and five-star rating!

The Lightopia Team”


Verified
5/5

2025-01-09

Quick and easy.

"Easy to search for lights, sizes, specifications, etc. simple to pay and check out. "


Rep reply posted 2025-01-10
A rep from Lightopia, Apyles, has responded:

“Hello,

We are thrilled to hear about your positive experience with our company.

The Lightopia Team”


Verified
5/5

2025-01-07

MYRNAD.

"Very nice with a good price with discounts"


Rep reply posted 2025-01-08
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your 5-star review.

The Lightopia Team”