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4/5

2011-09-19

"Very responsive customer service. Be aware that Candle impressions and Inglow are apparently both made by the same company and according to Lamplust should be considered equivalent."

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5/5

2011-09-17

"Dear Lamplust Lighting People, Usually, I am not a review person, however this time I am. Your company was the best priced on the items that I wanted to buy and had free shipping. It had to be over $99 worth, but since my order was $105--I was happy. NO OTHER company would skip shipping or negotiate. My items arrived for our daughter's anniversary on time, and brought joy to her and me. Ronee G. from Petoskey"

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5/5

2011-09-16

"Wonderful products! Looked all over for tea lights with timers & finally found them at LampLust! Great price too!!"

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5/5

2011-09-11

"This was my first order from LampLust, but it will not be my last. The selection was very good. I placed my order as a 'bill to ship to' and had no problems. The merchandise arrived very quickly and in perfect condition. Thank you LampLust!"


Verified
5/5

2011-08-30

"Very good company, excellent service, fully recommended"

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5/5

2011-08-29

"LampLust did a great job. Shipping was very fast. Pricing was very competitive. I would definitely recommend this seller. I am very pleased."

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2/5

2011-08-25

"I would review the light if I had gotten it. I ordered it 8 days ago and have not yet received it. I have other Starlightz - so I'm sure the actual light will be great. I have not gotten any tracking information or emails from LampLust regarding the estimated delivery time. It's for a friends birthday which is tomorrow. I assumed ordering it 10 days in advance would be plenty of time for delivery. Maybe it will come today barring hurricane Irene hitting South Florida."


5/5

2011-08-24

"Fine--items arrived timely and in good condition"

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5/5

2011-08-23

"This company is wonderful! I ordered several Enjoy flameless candles. The order arrived quickly. I discovered that the 4" by 8" candle would not work and was defective. I contacted the company and they sent another candle to me very quickly!!! I will be back to do more business with Lamp Lust!"

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Verified
1/5

2011-08-13

"We purchased a solar lantern for our garden in March. When we went to use lantern, it didn't work. LampLust sent us replacement battery; still didn't work, so they sent us another battery; still didn't work. A series of emails have gone back and forth over last 2 months. One excuse after another why they have yet been able to either refund or exchange the lantern. 13 days ago they said they would send a return label so we could return and they could inspect the product and "determine" if the product is faulty, really, peeps? The return label hasn't arrived yet. I mean why not email a label? Or provide one in the package; most of the vendors provide this with an order for easy return/exchange. So,sent yet another email this evening. That's the other issue, we have had to initiate every contact to resolve the issue. It's like I had to take on a baby-sitting job monitoring the progress. A week or so would go by and I'd realize still no response; so send another email; I even asked if their business model was built on customer default; meaning the customer would give up and LampLust would keep the money and add to their bottom line. I don't understand why LampLust wouldn't want to take care of their customer's defective purchase. We do a great deal of shopping on-line and this is our worst experience with an Internet vendor. We get it, sometimes you get a defective product. What we don't get is the delay and their neglect to take care of the issue. Our impression is this is more deliberate than just poor service. Its just gone on for too long. It's mid-August now, fall around the corner and we never did get to use the Lantern over the summer. We wont shop with LampLust and I'm sure they will be glad to be rid of us, too. We have had nothing postive to say to them or about them. You are probably a pretty savvy on-line shopper, so will leave it to you if you want to risk having a similar experience shopping with LampLust. We aren't bashing the organization, rather sharing our experience--disappointing customer service, with a hint of maliciousness. What other business reason could there be? They seem to have a pretty good customer rating and following. What has failed this time around in your organization, LampLust? We really don't want a response to that question. We aren't interested in your internal problems. "

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5/5

2011-08-01

"The product I purcahsed (battery operated candles with timers) turned out to be better than anticipated.
The delivery was fast and I was kept up to date as to where my parcel was.
Great experience dealing with LampLust Lighting!!
Donna Neichenbauer
"

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5/5

2011-07-23

"Great website! Very easy to navigate and informitive.
Received our shipments exactly as indicated.
David was exceptionally nice to deal with on the phone.
As positive a shopping experience as possible.
"


5/5

2011-07-21

"Haven't used the product yet but super impressed with the delivery time. Looking forward to making my gazebo sparkle! Thank you!"

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2/5

2011-07-15

"Not great. Just got an email telling me the items I ordered were out of stock and should ship in 1 to 2 weeks. No specific date was given. No apologies. And it took a while for them to even notify me."

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5/5

2011-07-12

"excwllwnt, great product superfast delivery"

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