"My thing it's someone always trying to get into my Gmail account. I hope that all is good. The man was very nice. I hope I don't have to pay any more money thank you. "

"Over experience ,
Very frustrating due to broken English between tech and myself. Never again!!!! Nothing personal but offer an option to switch to a better English speaking tech even if he was born on the moon!!!!!! Seriously. "

"Service was successful. Cost was rather high"

"I have always had my problem resolved when I have called. In general, I have been able to speak to a knowledgeable person promptly. Many technicians have had the patience to explain what they have done so that I learn how to take care of some problems myself."

"I had to get them twice I think because one thing wasn't done the first time , but all has been good since then."

"Live technician was great!"

"The technicians alerted me of a security breech to my files and was able to block it and restore my security. Thanks."

"Did what they said they would do. That's all that counts."

"There is no wait when I call and someone begins helping me right away.The techicians always work hard to resolve the problem with our computer no matter how long it takes. My husband and I aren't very technical people and the technicians are always very patient. It has been a big relief knowing we have a company to help us protect and manage our old computer."

"Competent technician; took many hours to resolve the problem and problem has not recurred, although computer now runs much more slowly. Pricey."

"I've called twice since my original step up.

The first time I had a problem with my printer, which had a card board paper stuck. The technician had no idea what to do, and instead of telling me that he wasted his time and mine by directing me to watch videos of the way to remove a paper jam. Clearly he didn't know what I was describing, nor the multiple times I explained the steps I had taken to clear the path. I"ve been using printers for 20 years or so, and know this.

The second call was about my iCloud. I explained it doesn't seem to work. Your technician did a bit of diagnostics and declared it fixed. it isn't, I still can't get it working. "

"I got ripped off and this company is a scam.
I thought I was talking to a representative from Google (which is what I had googled to find). Live Technician is just legal enough... $175 i got charged for them to fix problem I had with gmail. They are deceptive.
Their operation is robbery. Stay far away.
"

"To begin with, Livetechnician contacted me to let me know I had a virus on my computer. The virus had already invaded a good portion of my files. I was immensely appreciative of the telephone call to inform me before permanent damages was done to my computer. Subsequently, they very patiently went through all of my files to eliminate and repair the changes made to my computer by the virus. Thank you very much. "

"Spent thousands have received very little in return. Many promises not much action. Actually botched a migration and cost me down days and still did not return the funds. contemplating action if what was overcharged and not delivered is not returned. Thank you"

"The caller used misleading and inaccurate information to try to talk me into a subscription to a service which i do not need."