"It couldn't have been better."

"Very pleased with service - problem fixed within decent time frame. Very good customer service. "

"I have difficulty in understanding the various customer service reps.
I was surprised to be charged additional fees after paying for the original service program. It was never fully explained to my satisfaction why the extra fee was charged. As a computer user who was "invaded" I was not in a position to argue. Our lives are more and more tied to technology and frequent disclosures of government intrusion as well as illegal hacking are most disturbing."

"I was not able to evaluate either the statement that they made about the hacking or the results. I have to trust that they are reliable."

"It took almost 2 hours in total to resolve my issues."

"Great provider of technical service--especially by Victor Sm ith. In the future, I'll completely forget about contacting knowledgeable friends for solutions when I am in need of assistance. My first contact will be Victor!!"

"They were very helpful. And also very kind and considerate. "

"He was very helpful and answered all my questions."

"Did not take care of my problem....was just interested in selling software to me that had nothing to do with my problem. This has happened twice now...where I solved the problem myself and ended up buying over $500 worth of software. Walt Cleaver"

"my comments have already been sent in."

"I have spent a significant amount of money for your services and yet AGAIN, the problem has raised it's ugly head!

I hesitate to call you for fear that you will again charge me hundreds of dollars for your services. I am totally confused by what you call "a one-time charge for a lifetime of service!""

"I had a problem with Microsoft Outlook and GMail. I still have problems. They keep calling me and telling me that someone is trying to or has hacked into the account they setup and want me to buy more stuff. I am not happy."

"Ryan did everything he was supposed to do to fix my problem and he was easy to work with."

"Have a problem understanding the technician.
Have not used him. Not sure I'll getting what
I thought."

"Need to have good English speeking technicians. "