"Helpful, a bit costly but helpful."

"Can't say more than thank you very much."

"Too costly, hope its worth it. However, your techs are very polite & very convincing. Hope it works.
Carmen Woodyatt"

"Did not deliver as I was told! I paid for a program that does not work! They keep calling to sell me more junk, even after I have told them on two different occasions to put me on their No Call List! Stay away from this company their are plenty of reputable companies out there to work with."

"The representatives stayed on until the problem was resolved. Great follow-up!"

"I didn't realize someone was tapping into my Google mail on the nonprofit I run. Thanks for fixing such."

"The tech, once he found out he couldn't up sell me for something I had already paid for hung up. I was charged for anti-hijacking software last year, now he told me "oh no, that was only anti-malware software, this is different". If I could've disputed the credt card charges, I would have. Total hooked nose scammers!"

"The experience was satisfactory. As far as I can tell, the objective was met. My e-mail seems to be running faster. "

"The first go around didn't fix the problem. Nor did the promised feedback work. The second time the fix worked, but I didn't understand how it worked. The third time, I think I have an understanding eventhough we had the language barrier."

"They were good, but I could hardly understand them and I felt they were hard selling me. But after a long while they fixed the problem. There some issues about the secure server they sold me. "

"The only thing was he was a little hard to understand. But he was very patience with me."

"Tried to sell me an additional fix saying my google account was compromised and being used for illegal activities in Canada. Threatened that Google would close my account. Then denied it was them that called even when I returned the call and was greeted by "live technicians". Lead me to believe that their company was part of Google. I believe I wasted $289 for their services and am highly concerned I ever gave them access to my computer."

"My overall impression was a nagging feeling that I was being duped. I was on the phone for 3 hours for a fairly simple issue. Not really a big deal - However weeks later and repeatedly after that I began to receive urgent phone calls that someone was hacking into my e-mail and using my address to extort people. For a "fee" they offered to intervene with Google's database and clear up the issue so that I wouldn't need to worry about being prosecuted. Really!!"

"I found the person from the billing department to be rude and unwilling to settle my issue. DO NOT CALL ME ON THIS ISSUE! "

"The person was very helpful and got my computer back on track. He was very, very patient, too. He made sure I was ok with what he had done before signing off. I then received a followup phone call which was great"