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Product & services pricing
3.75/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.64/5
Customer service:
3.53/5
Return/Replacement policy:
4.25/5

Verified
2/5

2018-11-23

Embroidery quality was not good.

"Poor stitching, logo did not look near as good as our other vendors."


Verified
1/5

2018-11-23

Zero Customer Service

"Logoup sent me all youth sizes (not adult sizes like i ordered) and instead of rushing me my order so i had them for a home show they gave me a run around experience and then finally when they sent me a fed ex package to return them still won’t send the correct order till they receive the old order back. I would not recommend this company to my worst enemy!"


Verified
1/5

2018-11-22

Didn’t follow requests for logo size

"They embroidered the logo in the wrong size. It was huge on all my items and looked ridiculous. I wasn’t able to even use them. "

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Verified
5/5

2018-11-22

Satisfied Customer

"Ordered some baseball caps for my business. Great to get a minimum order to make sure I would be happy. Had a few issues with my Logo and Logo up walked me through the changes with transparency for some extra charges. Did no charge me anything until I was totally happy. Give them a try. Just remember that with baseball caps you get what you pay for"


Verified
5/5

2018-11-21

Extremely Satisfied

"I'm so glad I found Logo Up. Their products are great and their embroidery is outstanding! I've purchased items twice from them and will definitely be back for more. The fact that there is no minimum order is an absolute plus!"

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Verified
5/5

2018-11-21

Great products

"Great quality and service. I made a 2nd order immediately after the 1st order came in. I check weekly now for what sales they have going."


Verified
5/5

2018-11-21

Spot on Mate!

"It was efficient, timely and affordable!"


Verified
5/5

2018-11-21

Great Experience

"Total experience was great! From uploading our logo to the design team proof and fast delivery.

Will be ordering again!!
"

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Verified
5/5

2018-11-21

Top tier service!!!

"This was my first order with LogoUp. The order went smoothly. Unfortunately my package was lost but LogoUp came through and resent my order. By far the best customer service I’ve experienced in a long time. I will definitely be doing business with those guys again. "

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Verified
5/5

2018-11-20

Pleasantly surprised!!

"The quality of the items was top notch and we are thrilled with our purchase!!"

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Verified
5/5

2018-11-19

great service and product

"Good service, fast and excellent product"

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Verified
1/5

2018-11-18

Astronomical shipping charges

" They put up daily sales and customer think they’re getting a bargain. Turns out that if you did the math with what they charge for shipping, they make their money as if they were selling for the original price .They shipped eight beanies that cost $40 and charged $20 for shipping. When the package arrived they had shoved the beanies in a flat rate Envelope which cost about $6 dollars to ship.It be better if they were honest with customers."


Verified
5/5

2018-11-17

Great stufff

"Love the hats. They are awesome. "


Verified
5/5

2018-11-17

Jaguar car club shirts

"I was looking for a place to have our club logo embroidered on some long-sleeve shirts for our winter meetings. LogoUP did a nice job and are keeping the logo on-hand so that other club members can do the same with their orders."


Verified
2/5

2018-11-17

Customer service needs work

"You did not meet you self imposed dead line of 48 hr to send me a proof of my logo. You did not even make a change to the logo once you did send me a proof. Had to wait another 3 or 4 day to get the proof revised again. On top of that I called to make a change to one of the shirt sizes. Your rep was nice but changed one of the woman's shirts instead of the the male that i needed changed. I did not notice until i was handing out shifts at my event and had two people that left with shirts that did not fit. "

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