"seems like it will be a good investment, am loving idea of being able to reconfigure as desired and how washable it will be. still concerned my 370 lb hubby will cause sag or breakdown quickly of furniture,usually max lifespan of his chair is 2 yrs. also worried grandchildren peeing will saturate covers and cause cleaning issues for foam seats and smell. am planning visit to lovesac store in near future even though is 21/2 hr drive to closest store"
"The girl associate was just sassy in general and not that approachable to talk to. I didn't get to see the product but she told me how it works and that it would come in the mail. It did and the pieces didn't completely fit together but they did enough that It wouldn't fall apart. It was an alright purchase."
"Overall we enjoy our sacs but when we went to add filling the inside zipper on both sacs we're broken and difficult to open."
"Great. Loved the experience. Prices were a little high. But over all satisfied with the product quality. Shipping was quicker than expected."
"The in store visit really helped to visualize exactly how big the sacs are. The only issue was that I was unable to purchase what I wanted in store and had to order it online and wait for the delivery."
"The manager was very knowledgeable and helpful"
"We first came to Lovesac a long time ago, more than a decade. It was all sacs back then, and the atmosphere was akin to a basement lounge kind of room. The decor was VERY fitting of the product and we liked what we saw then. Today the same store STILL feels like a basement, but your products have matured (as have I). It's very strange to look for quality/stylish furniture in a basement. There was also not enough space to see much product. The only purpose I see in that store is to get a hands-on feel for the product (especially the covers) before buying online. I think if you were to give a different experience in the store, more people would come in and learn about your unique approach to furniture."
"Very nice store and employees"
"Great experience. Love Lovesac and all their products."
"i love the lovesac brand and furniture, when i walked into the store i was thinking about replacing my furniture but had no idea lovesac existed, the sales rep in the store did an amazing job of showing me the product and demonstrating the product, and i was blown away by his love and compassion and enthusiasm of the product. i had never seen such an amazing piece of furniture before and it was awesome, and exactly what i was looking for. i bought my sactionals like a few weeks later, and i am so amazed at how the product looks feels and am very happy to have made the purchase, i def believe this is the furniture of the future, and will prolly be the last piece i buy, if i should need more i would def add onto my current sactional. totally blown away by your product!!!"
"Excellent. Informative sales people. Not pushy. Friendly and knowledgeable."
"Great customer service, but the competition is too great for the prices being demanded."
"I love the product, I thought the store and associates were helpful. My only complaint was during delivery. The order wasn't updated for a week and it looks like I don't have all the pieces yet nor do I have the tracking information for the missing sides"
"James was a tremendous help! This was my second time shopping at Lovesac and he always goe above and beyond! James is a major reason why we chose to buy a sactional. He's very knowledgeable, but never pushy."
"Started a new crush on lovesac. Can't wait to begin replacing my bulging bulky furniture with lovesac."