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Customer service:
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Return/Replacement policy:
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Lovesac User
5/5

2017-09-16

"I am still waiting on the covers to arrive."


Lovesac User
4/5

2017-09-16

"The store and associates are great. But when we placed our order we were told it takes 7-10 days. A week later we get a call from the store saying our seat covers or in back order and will take 4-6 weeks. That is terrible customer service."


Lovesac User
5/5

2017-09-16

"I love the product and the idea. Unfortunately the price was too steep for us. Also, we live in Israel. If there is a sale and shipping was reasonable I would consider buying."


Lovesac User
3/5

2017-09-16

"Like lovesak, but too expensive"


Lovesac User
5/5

2017-09-15

"The sales associate, Shannon was phenonmal! There was no pressure to buy; she simply stated the value of our purchase. Shannon made us feel like family, even before we made our decision to purchase. We got a friend for life! Thank you so much!"


Lovesac User
5/5

2017-09-15

"Great. Looking forward to getting our sactional and experiencing the product."


Lovesac User
5/5

2017-09-15

"It's was great. We have had a sactional for a few years and like being able to add to it."


Lovesac User
1/5

2017-09-15

"Very disappointed. I was told my order would take 7-10 days, its been two weeks. Ive called several times and I get brushed off : your order is being processed very unprofessional. Not happy !"


Lovesac User
5/5

2017-09-15

"Really nice sales associates and it's the most practical and functional furniture design I've ever seen."


Lovesac User
5/5

2017-09-15

"My most talked about furniture piece"


Lovesac User
5/5

2017-09-15

"Enjoyed the concept, I like furniture that has multiple options, covers that you can clean and change too."


Lovesac User
5/5

2017-09-15

"We've had a wonderful experience. The sales associates were lovely and very helpful. The way the couch was shipped, packed and put together is fantastic! The product is truly well done. We had issues with the covers we wanted being on back-order but Sarah went above and beyond in taking care of us by allowing us to use washed and cleaned floor model covers until our new ones are received."


Lovesac User
5/5

2017-09-14

"Lovesac is the best! Sales associates are always so friendly, never pressure you just help you out with what you're looking for, just wished the prices would've fit our budget a bit more."


Lovesac User
5/5

2017-09-14

"The service was great and all my questions were answered."


Lovesac User
5/5

2017-09-14

"Love that place and you guys in general"