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Customer service:
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Return/Replacement policy:
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Lovesac User
5/5

2017-09-02

"The people in the store were very friendly, and the ease of purchase was very nice and relaxed."


Lovesac User
4/5

2017-09-02

"Love the product could have more knowledgeable staff, and way way lower prices"


Lovesac User
5/5

2017-09-02

"Great. Fantastic products"


Lovesac User
5/5

2017-09-02

"i like the products found little pricey ( the seat covers)"


Lovesac User
5/5

2017-09-02

"Sometimes I would click on a product picture and it would continue to show me the old product so I would click the picture I wanted again and it would jump to a different picture/product."


Lovesac User
3/5

2017-09-02

"I was looking for information on your sactionals, then found your pillow sac, but there is no 'rocker frame' advertised on your website - search came up with no results, and your accessories category didn't show it either - if it's discontinued - that seems rather stupid to advertise the pillow sac with a rocker frame, that says it's available in your accessories category"


Lovesac User
1/5

2017-09-02

"I love LoveSac products. I own a Sac and Sactionals. The customer service in store is good. But don't try to check the status of your order on their website. They haven't updated my order status since 2014 and I don't even see the purchase I made just 1 week ago."


Lovesac User
4/5

2017-09-01

"It was nice. Got the free sectional, but didn't realize that it didn't come with a cover in the promo mailing."


Lovesac User
4/5

2017-09-01

"Amazing experience everything and more that I had hoped."


Lovesac User
5/5

2017-09-01

"Quick service no waiting time"


Lovesac User
4/5

2017-09-01

"No follow through - I left messages a few times and was told I would get a call back from the manager - She never called"


Lovesac User
5/5

2017-09-01

"I Love shopping at the store. The first thing I do is sink into the city sac or the pillow sac. To tell the truth I also love sinking into any of the displays. The staff is supper friendly. I am totally comfortable dropping in or calling at anytime. I am so glad I found lovesac. Now I can relax on the next level of comfort, lovsac."


Lovesac User
5/5

2017-09-01

"Loved every moment of my experience shopping at Lovesac! From entering the store,to purchasing,and even from leaving,I had a one of a kind,friendly and caring experience that is hard to find anywhere else!"


Lovesac User
4/5

2017-09-01

"Getting my covers replaced was very hassle free; however, hauling in 6 seat and 6 side covers is no small feat. These items are large and heavy. I had to bring a wagon into a large mall because I could not carry the items and did not have a box large/sturdy enough to ship. It would have taken 3+ trips to carry by hand. It is embarrassing and look horrible to other shoppers to bring a wagon around to return products."


Lovesac User
5/5

2017-09-01

"Amazing products, great store, knowledgeable and helpful staff. 10/10 would recommended to everyone."