"Why did you discontinued dog bed? We need one."
"Experience was great! We have been wanting a Lovesac couch for a while. We are very satisfied wth our purchase!"
"I had a great experience with their physical stores, would recommend going into one."
"We have fun shopping this store"
"very comfortable atmosphere. people friendly"
"Check out process took over 15 minutes. Associate had to reboot the system several times just so I could use a gift card."
"My general experience with Lovesac I was exited and happy to find what I was looking for and if I could have bought everything in the store, I would have. I can't stop talking about how much fun I had shopping at this store. I felt like a kid in a candy store!"
"Great. Pricey, but we hope it's worth it. The shipping seems slow and there is no way to check the status of an order online."
"Need to have more product in stock."
"Great experience, love the concept of configurable furniture."
"They were rude and only had one register so I had to wait forever to make my purchase"
"Wonderful! The store had a beautiful display that we actually ended up duplicating. This is not the first time we have visited the store and the staff is always friendly, helpful, and easy going. It is such a nice experience to not be pressured into making a purchase until you are ready and that was my experience with every visit. I would recommend lovesac to anyone shopping for a couch and I would highly recommend this store."
"When I went into the store I was not greeted by anyone or told anyone would be with me. When I approached a custoeme service rep, she tried to push me off to another lady and then finally rolled her eyes and helped me. She was not happy to be doing it even though we knew what we wanted and just needed to order it. She fought with us over what the website vs. in store said instead of informing us. Had we not been to another store first and fell in love with the product I NEVER would have purchased from this store. Our Sacantinal is amazing and we love it, but the customer service in store was awful. "
"Not bad. Sometimes the site switches between sacs for some reason."
"Overall, loved my experience with Lovesac. The staff is always very friendly and helpful. They offer easy and convenient financing that makes the purchase a no-brainer."