"Great, nice and easy to deal with"
"LoveSac was a really easy experience. The associates were very inviting and made me feel nice and comfortable."
"Meh.Went with fuf - less expensive"
"Our Lovesac is my favorite piece of furniture and I would highly recommend it to everyone. You can tell that it is high quality, well made and you are definitely getting what you pay for. Most of all is that it is extremely comfortable and cozy. It is the perfect seat for binge watching shows on TV and that is what I look forward to many nights after a long day. The foam does not get compacted and is easy to fluff. I also really like that you can wash the cover if necessary or buy others if you want to change things up."
"My husband and I received outstanding service from the associates and Jonah expected us and helped us immediately. I was on a mission to replace an old bean bag chair and a few friends recommended LoveSac and their couch was super comfortable. Jonah explained the options and let us try all the products setup in the store. They were actually in the process of reorganizing the store when we arrived. From the time we entered to the time we left was about 20 minutes. I was prepared! Kudos to Jonah and his counterpart for their assistance. We even got the sac discounted by a scratch off promotion. Delivery of the sac was faster than expected too. Outstanding experience."
"Love the concept. Found your staff to be uninterested in helping me with my needs and trying to understand them."
"The associates were very knowledgeable of the products being offered and the items on the sales floor were arranged in a way that shoppers know the variety that's being offered."
"Terrible with customer service phone call"
"overall LoveSac is an awesome place I've been telling many people about it I've also told them to watch their attitude of some of the older people that are in there they're very judgmental and very negative but the young sales people in your store are very knowledgeable they are people oriented customer-oriented very professional very knowledgeable overall I enjoyed the store thank you"
"Everything and all the associates were wonderful."
"Amazing. Shopping was a breeze."
"Our kids really wanted a Lovesac purchase. That is what motivated our purchase. Our one disappointment was upon delivery, receiving a large card stating under CA regulation, the Lovesac contained a material that causes cancer. We did not know this upon purchase. Had we known that, we would not have made the purchase. Also, that statement will stop us from making another Lovesac purchase. Please look into substitutes for that particular material."
"I went with my friend, she was buying a sofa and I went along for the ride and ended up buying 2 blankets and I love them."
"Great Sac of joy. We love our Sacs at our house. Wife says they are too big- but the bigger they are, the better they feel."
"I don't know hat I would purchase another because of the lack of post purchase customer service. I knew the sac and cover could ship separately. However, when my sac arrived and I still hadn't heard anything about the cover, I had to call multiple times to try to find out status instead of that info being pushed to me. As it turns out, I will have had my sac for over a week by the time the cover arrives."