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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Lovesac Shopper
Verified
5/5

2017-08-03

"Sactionals are a brilliant idea and design! Giving me a free piece to get me hooked is a great idea."


Verified Lovesac Shopper
Verified
4/5

2017-08-03

"The backorder for the fabric we wanted was off putting. I hope that you can reduce your turn around times in the future, I will be waiting for over a month for this sactional... That is entirely too long. The only reason we proceeded with the sale is because we or so much effort into deciding what we wanted. You almost lost the sale because of this."


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"It was a wonderful experience to shop at my local Lovesac. The hardest part was trying to figure out the covers which the staff was more than happy to be patient with. I can't wait until my new sactional arrives. It super funny now that I count down the number of days until it will be with me."


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"We had a fantastic experience and are open to future purchases"


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"The in store experience for this location is excellent. You can try out all the products, and the sales associates are very informative!"


Verified Lovesac Shopper
Verified
4/5

2017-08-03

"Good experience, I would not have bought anything if I had not received a 25% off coupon via mailing"


Verified Lovesac Shopper
Verified
1/5

2017-08-03

"I emailed customer service we will see if they actually contact me back"


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"Our experience was great. It was the only store we wanted to visit that day."


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"The overall experience was amazing."


Verified Lovesac Shopper
Verified
4/5

2017-08-03

"Overall is fine. Shipping is slow. I was told by the associates it would be 1-2 weeks to come in person at store. Later, after I made the purchase, they changed to 1-3weeks."


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"I liked it so much better. It felt like a place I could go to hang out in. And the no pressure shopping experience helped give me time to decide finally to go with the product. Since the price was higher than desired, it was nice not to feel like I had to make a decision right away."


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"Knowledgeable staff were ready to help and answer any questions. Made my purchase effortless."


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"Clean store, friendly staff, great products. What more do you need?"


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"The website was easy to navigate. I would like to try out some different models before commiting to a purchase."


Verified Lovesac Shopper
Verified
5/5

2017-08-03

"I have the sactional 6 upstairs in my house, a sactional 5 in my basement, and also a pillowsac in my guest room."