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Customer service:
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Verified Lovesac Shopper
Verified
5/5

2017-08-02

"Chillest furniture store to ever exist. They created a warm, welcoming, low-pressure environment. I felt like they were there to help, give us their opinion, listen to our concerns, and just make us feel comfortable. But if I'm honest, and you've been to this store, it's the most comfortable place on the planet - literally."


Verified Lovesac Shopper
Verified
4/5

2017-08-02

"Pretty good. Tried to change me email contact info at the store but still receiving emails to the old one. Annoyed that the discount coupon didn't work on a promotional item that was very gently discounted. Shipping was weird, one item came in the mail can't event track the cover."


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"Love the store and the couches."


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"Great stuff just way over priced"


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"Excellent customer service every time I have gone"


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"Great experience, got a good discount."


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"It was a great experience, all the employees were really helpful and accommodating. They even remembered my name from previous shopping trips and followed up on how satisfied I was with my purchases."


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"The staff was very kind and accommodating - we had several forms of payment and it wasn't a problem!"


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"Great experience. Friendly staff that makes purchasing items easy and efficient. They are knowledgable about the product and don't force it on you."


Verified Lovesac Shopper
Verified
4/5

2017-08-02

"Love your product. Really appreciate the ease of assembly."


Verified Lovesac Shopper
Verified
4/5

2017-08-02

"Products are very expensive, I get that the features of lifetime warranty on frames and washable covers are cool but I don't see being able to afford that feature anytime soon. The free single seat and back was nice (though didn't realize it needed covers), but I don't think it will result in us getting more sactionals."


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"great environment and excellent associates who are willing to help explain things until you understand the value of the products without being pushy at selling."


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"The staff was fantastic. Told me to call with any questions and called me with updates."


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"We've had a great experience so far. We love our Sactional and was pleasantly surprised to get a $250 coupon in the mail for an accessories purchase."


Verified Lovesac Shopper
Verified
5/5

2017-08-02

"well I have not received it yet but i know my kids are going to love them"