ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified Lovesac Shopper
Verified
5/5

2017-07-11

"I really did enjoy my experience at love sac. I was skeptical to purchase at first but after talking with the assiciates and trying out the product I was was confident I made the righy selection."


Verified Lovesac Shopper
Verified
4/5

2017-07-11

"It is great "


Verified Lovesac Shopper
Verified
2/5

2017-07-11

"OK. Love the concept, but my back and seat cushions have had several issues since I got them last summer, store associates that I've seen before are not friendly or they are too new to know product."


Verified Lovesac Shopper
Verified
5/5

2017-07-11

"Very easy transaction. Salesperson was knowledgeable without being pushy. Informed me of the sale and financing options as we looked at other items for the future. Will definitely be back!"


Verified Lovesac Shopper
Verified
4/5

2017-07-11

"not very good. I ordered over a week ago and it has still not shipped. last sac I purchased in store and expected to be able to leave with this next purchase also. He did not tell me it had to be shipped until I had paid."


Verified Lovesac Shopper
Verified
3/5

2017-07-11

"frustrating because swatches would not load, site pages balky until I switched to firefox. Better get Oracle to do a better job for you."


Verified Lovesac Shopper
Verified
5/5

2017-07-10

"Great! Everyone in the store was very helpful and nice!"


Verified Lovesac Shopper
Verified
5/5

2017-07-10

"We were motvated to buyas new home purchasers but prices were too high and not enough variety, designs were simple and good quality but seemed way to high compared to online market. We bought similar branded throws at $50 from Macy's that were being offered for $250 at Lovesac. Appreciate the free gift and wanted to purchase a fur cover but prices seemed too high for new home buyers."


Verified Lovesac Shopper
Verified
5/5

2017-07-10

"We purchased our sactional and it came quick and on time. Unfortunately when it arrived, we were missing most of the covers, but received covers that we didn't need. After some research we discovered we were quoted, and then purchased a completely incomplete order. We weren't too happy with that as we were having a houseful of guests, but I will say love sac made it right. They ordered the right pieces, did not charge us the $2500 that was misquoted, and came out to help us put it together as we were on crunch time. We were extremely dissappointed when we learned of the mis-order, but truly couldn't have been happier with how they chose to correct it."


Verified Lovesac Shopper
Verified
5/5

2017-07-10

"We got there later in the evening and had the store and associate mostly to ourselves. We had plenty of options to review in-store and an associate with answers to all our questions. We tried various cushions, flipped through all the fabric options, and played with the blocks to find the optimal number of pieces for our living space. We mulled over colors and fabrics, slept on it, and came back two days later to make the purchase of 8 bases and 12 sides."


Verified Lovesac Shopper
Verified
5/5

2017-07-10

"Everything with LoveSac has been wonderful! Great product and very personable and friendly staff that are always willing to help and provide recommendations."


Verified Lovesac Shopper
Verified
5/5

2017-07-10

"Recieveing the promotion was the highlight of my new year. I knew i wanyrf to expand my current sactional but i was unable to financially. As of today Lovesac has complete brand loyalty from me."


Verified Lovesac Shopper
Verified
5/5

2017-07-10

"My 14 year old son researched and made this purchase on his own. We traveled from another state and the associate took several phone calls from him leading up to the purchase, sometimes answering the same questions multiple times. She promised to hold the item he wanted and had everything ready when we arrived. She was super friendly and treated him like an important customer - not a child - which both he and I appreciated. Thank you!"


Verified Lovesac Shopper
Verified
4/5

2017-07-10

"Nice, new store. Although very small. Product delivered exactly as stated. Took some time to figure out how to put it together. Very comfortable but too large. Honestly for the same money-mine was $600 for chair & 1 side- I could have bought a better quality loveseat from a good furniture company. That said, I was offered mine for free & will use it & love it!!"


Verified Lovesac Shopper
Verified
5/5

2017-07-10

"Had some shipping problems and am still waiting but everything is on its way besides one thing still waiting on the sac cover"