"Great very helpful staff always friendly"

"Excellent with the exception of the zipper on the ottoman was broken."

"Every was and always has been great."

"Amazing petite store and a great product."

"Generally good. Although the shipping took longer than I was told, and no one answered my email to customer service. The sac was very expensive, but my son bought it with his own money. Otherwise, I wouldn't buy it."

"So far it's been excellent"

"good except my order which was supposed to be shipped was lost so i had to call 2 months afterwards to have them find my order then send it. A little frustrating"

"The employees are very helpful. Fabric colors need to be updated in the core fabrics. The option to make a swatch book would help immensely to take home. I live 3.5 hours away from the store, went there twice and still got a cover that does not work in my home. I have to exchange all the covers."

"It was fantastic, we'd been to the store a few times before, but when we saw the sale decided to buy. The associate was so helpful and when I wasn't sold on the gamer chair showed us the movie model which we ended up purchasing with the ottoman he suggested. I wish I could remember his name he was excellent and went above and beyond to help us out."

"Overall, has been really great. Excited to finally receive products this week."

"We love our Lovesac. We've had it for about 12 years and it has held up to the test of time. I was looking for a new cover because I want a different look. My current cover is still in great shape (its a denim cover)."

"Great customer oriented sales team."

"This survey was too long, I'm disappointed in Lovesacs quality, in both the tables that go on the couches and the cup holders. We purchased the cups holders(2) one at a discount because it was a display that had reportedly came with a few chips in the wood along the bottom edge. The second one in the box was fine. We opened the table and found that the wood top was not smooth and seemed as though it would chips, a rough edge. We returned the product the very next day, and reluctantly ordered another online for full price, even with our disappointment we were willing to give Lovesac one more try. Hopefully nothing else goes wrong. We have a CC with Lovesac for a year and love our couch, so far."

"I visited the local store and had a great customer service experience. The layout of the store made all offerings easy to find and try out. Minimalist but super plush and comfy! Love Lovesac."

"The stores are well laid out! We had a blast siting on all the couches and sacs.Test before you buy."