"I am concerned that I have not received communication regarding when I should be receiving my order AND I am already making payments on it!"

"The store was new, and the the two guys were still fresh but were quick to call someone and get answers for our questions. Overall it was a great time and we will continue to add to our collection."

"Very good. Best sofa we have owned as far as comfort, durability, and customization."

"Always great. I email the local store and order without having to go on or online. They are super helpful in finding what I'm looking for. I added a seat and clearance custom cover to the sactional I already own. I love that we can change it up whenever we want!"

"It was awesome. Seeing and feeling the sacs in person was very helpful to make my final choice."

"Good, one exception of corp policy of not beingAble to match the price of the Costco sale. Hard to wrap my head around you being the company and not being able to match the price you are giving to a retailer that sells your product"

"We loved the flexibility that the sactional offers. Had the accessories been covered by the discount they say we purchased, we would have bought those as well. We'd love to have a set of blocks so we can play with designs ourselves but the price is too high."

"Very excited about our recent purchase with Lovesac! We purchased the custom charcoal gray microsuede sactional for our living room in the lovesoft seat cushion. We had a great experience in the store, Beth from the shops of Nanuet was extremely helpful. Looking forward to watching football on our new couch!"

"Amazing. I think that the love sactional is something that is going to be more and more successful. It's perfect for an apartment or people around my age to buy since it is easily moveable. I can buy with confidence knowing that I can rearrange my couch to any size room and it will work. It is perfect for the urban dweller."

"Relatively good. We love the product! But there was one female associate who refused to work with us on price and didn't offer to let us know about sales. We originally offered a lump sum that was less than the promotional price at the time. However, through deals and a free seat and side, we actually ended up spending less than we had originally offered. We were happy about that, but just thought I'd let you know that you guys missed out because of that."

"Once I was able to connect to the customer service line the help I received was quick and insightful. The associate that helped me was very polite and knowledgeable. She was able to assist me with my purchase considering I was making this purchase over the phone from Europe in a matter of minutes."

"Except for the prices, everything was great. I just thought the quality is awesome"

"Top notch!!! Would highly recommend because of the quality and especially the service!!!!!"

"It would be helpful if the showroom were larger to demonstrate more configurations/products. I can't comment on quality or value as we haven't received our sactional yet."

"We ordered over the phone. We talked to Logan I think and he was very nice, friendly and knowledgeable"