"Tried for the first time and enjoyed the shopping experience. Website, shipping and the product are all great "
"Would rate this higher, but the promised a “site wide” discount, but then disallowed that discount code, saying the product I ordered was not eligible. If it’s “site wide”, isn’t everything eligible. I think someone needs to teach Lula’s robots what “store wide” means. "
"Ordered a succulent to send to a separate city from where we reside. Entered a 10% discount code and the site changed to SHOP, completed the transaction, then realized the delivery address had reverted to the mailing address. Luckily I was sending one to both addresses. It worked out but beware. I’m extremely careful with the details when ordering online. This one still turned into a surprise. "
"Hello, I paid for my shipping for one day and it did not arrive today as expected. What is the guarantee of paying a higher price than standard shipping?"
"I have a friend who has diet limitations so getting candy/food-related gifts won't work and is not really into alcohol. We aren't close enough for clothes. Also they are sorta allergic to flowers but I did see her having succulents. She talked excitedly about celebrating the Lunar New Year and I really wanted to get her something and was struggling until I can upon your site. She loved! "
"Gifts from Lulu's Garden have been very well received!"
"UPS delivered the garden upside down and dirt and stones were all over the inside of the box and 2 of the 3 plants were in rough shape. The company said they will send us a replacement, but we have yet to receive it, so not sure how this story ends. 3 stars on the promise of making it right. "
"Just what i expected absolutely beautiful "
"I never received tracking info, one of my order is still not here. "
"It did not come with instructions on how much water and how frequently to water. Had pretty packaging but no directions how to maintain the plant. "
"I liked the box and packaging"
"They recorded the wrong shipping address and I guess it didn't matter anyway because I never received it.
Very disappointed
Waiting for some response to the email I sent"
"the plant had broken stems including the flower which was wilted"
"Perfect gift for your galentine! Unique and looks good in anyone's home!"
"I sent my best friend one of the personalized succulents and a happy birthday candle for her 50th birthday and she absolutely loved it said it was an amazing gift and it fits well perfectly in her kitchen which is where I wanted her to put it when I was thinking of her Thank you for a great product "