"II paid for expedited shipping that I didn't get and no response to my email"
"Ordered expedited but it was not delivered in two days as promised.
Product ordered 7:51 pm PST on 12.27.23. Should have been delivered on 12.29.23. Was not delivered till 01.02.24.
Would like a refund on the postage paid.
Should have been told on the ordering page when product would be delivered."
"I’ve called twice and sent a message to customer service but i received the housewarming gift I intended to send to friends who bought their new home to my address. I really need to send this package back and get it in the right hands asap. Thanks!"
"Super cute packaging & quality plants!! "
"Easy to order
Good price point"
"Ordering process easy; quick delivery of beautiful arrangement. Great care in packaging. Impressed and well pleased. "
"Always find it difficult to provide a review, when delivery hasn't occured yet. Still unknown?"
"More importantly ... you should not be charging LA county or LA city tax on orders. You send us itemized invoices and looks like your staff is unaware. After seeing this I looked up the California tax code ... I am a huge plant lover and was excited to get the gift, but what a huge disappointment. "
"Easy to order and shipping was swift. "
"Excellent service all around!"
"Easy and efficient ordering of a pretty and unique product!"
"I really enjoyed the succulent "
"Nice variety of gifts and easy to navigate and order "
"Easy to choose an appropriate succulent box. The person receiving said it was gorgeous "
"The pictures online were not accurate. My impression was that the succulents would be in a white planter box inside of a presenting box. It turns out that the plants are stuck inside a paper box and cannot be removed without possibly destroying them. The paper box is beige, not white, and doesn't go with the look it was chosen for. I excitedly gave this thinking it was a premium gift and was so disappointed when I saw what was unwrapped. Not functional (because of repotting issues) and not the same aesthetic as advertised. To top it off, it's not returnable. I really don't recommend this product at all. Shipping was great, but it's not worth much if the product isn't great. "