"I get tired of having my rate increase every 3 or 4 months and keep hearing the same excuse of some tax went up."

"need to make sure your website is always up and running and that employees are aware when it is not."

"questions and concerns answered and handled appropriately"

"The gentleman that assisted me was very professional and knowledgeable. He stayed on the phone and continued to assist until the issue was resolved."

"My battery issue was resolved."

"The automatic operator service takes too Long in recognizing my answer and doesn't hear my question.. It needs to be updated"

"Don't care for the company"

"Moni has been great, just wish it didn’t cost so much for basic monitoring"

"Representative was very cordial and helpful."

"We just updated our system and are extremely satisfied.Thankyou."

"My experience with MONI was very appreciated. well spoken. Very polite and that goes a long, long way."

"Waited on hold almost 30 minutes when transferred from alarm center to customer service"

"Was difficult to find the right phone number for non-emergency customer service on the site wiithout logging in. However, responses in a potential emergency have been quick and effective."

"correct the web site so you can up date your information."

"The tech was patient and polite. He helped me to quickly resolve my issue and waited on the line as I did so."