"Thanks for being there to help with battery problems."

"Buena, pero para español tuve q ue marcar tresveces, porque me transferia a ingles.si"

"We replaced back up battery at request of technician, it did not eliminate service light being on. We will sometime in future call for a technician to come out to more thoroughly diagnose service light issue."

"I didn't use the computer 'cause there were too many issues. I hung up after the 1st 45 minutes waiting on my 1st call day. Second day was only about a 5 minute wait - then things went smoothly."

"They have always been responsive."

"Frustrating, have extra holes in my door trim thanks to sensor not being correct. Ended up reusing old one."

"I called and the rep was on break when I got sent to her phone, I waited on the line until she returned."

"Wait time was nearly 30 minutes long before a rep came on the line"

"Great ,I just needed my system tested ,it was done without any problems"

"General coonversationwas good. Was disapointed you do not offer GPS security !!!!"

"I have not been pleased with Moni and plan on changing provider. When you call the representatives are not familiar with the equipment installed in customers home."

"Everything was taken care and the tech was not only knowledgeable but very patient with me"

"Length of time spent waiting for a representive."

"They knew what they was doing. I give them a A+."

"Suggestion: that you call your customers once a year to make sure personal info is correct. I didn't remember my voice ID to handle the issue quicker. This way a customer will know that their info is up to date."