"I had no trouble placing an order with macbookadapter.com. The process was easy and the product came within 5 days. So far my adapter has had no problems and is working perfectly!"
"the worst thing that can happen, when one depends on the instant availability of one's computer, is for the charging system to be compromised. the macbook adapter for my pro decided to stop charging, although i depend on daily charging, sometimes two or three times a day! a friend of mine who had recently ordered the same unit from leonard, gave me his link. i ordered it instantly, expedited postage, and got it when i really really needed it. i highly recommend the price and the service leonard offers. thanks so much for being so prompt!! i will recommend you in the future, and will save your information for my own future needs."
"Fast shipping and item as described"
"Excellent service, expect a bit of a delay for international orders. It took roughly 4 weeks for my refurbished charger to arrive but it got here and is in perfect condition. "
"I ordered an adapter for my macbook in may 2012. i received the adapter and was able to track it on its way. it took three days, possibly two due to ordering late in the day. i did everything through e-mail and leonard was my rep. i received very precise instructions and excellent follow up on how to proceed. This was a painless transaction done in a very professional manner. It is a pleasure to add macbookadapter.com to my referal list for anyone else in need of their services. very good experience overall."
"I bought a macbook adapter from them and customer service was good and we got it quickly. Unfortunately ours did not work properly so I contacted the company and they promptly responded offering a replacement or a refund. I had to have one immediately so I asked for a refund. I did not hear anything for a week so I asked again for a return label. They sent it to me although their demeanor was much less friendly this time. I sent it back and did not hear anything from them or get a refund for a month. I had to contact them one more time to get a refund and this time the refund was sent within a couple days. I think many of their adapters are probably great but there are bound to be some lemons. Overall, they did do what they said but it took a little persistance on my part to get a refund. If you wanted to exchange it I have a feeling it would have been a much quicker and friendlier process. For the price, I think it's worth a shot if you have the time to wait, in my case, I needed a solution quickly. "
"Awesome product and customer service"
"Good quality product. Works as advertised. "
"I am delighted with my purchase of a refurbished adapter and how the order was handled. I ordered on 4/27, it was mailed to me on 4/30 and I picked it up from my mailbox on 5/3 though I think it was delivered 5/2. You can't ask for faster service than that. Thank you for excellent service, and I appreciated your taking the old adapter off my hands. "
"Easy ordering, quick shipping, and a GREAT DEAL. I got the 60W adapter but I forgot to get the extension cord as I assumed that it came with it. Not a big deal for my immediate need, but make sure you order the extension if you need it. I plan to buy another adapter for use elsewhere in the house."
"Arrived considerably sooner than I expected, which was a very good thing since my old, broken adapter finally and completely gave up the ghost!
The new adapter is exactly the one I needed and works like a charm! I'd give you seven stars if I could. Thank you, thank you, THANK YOU!!!"
"Outstanding! Lightning fast service and completely reliable products. This is my second purchase of a replacement power adapter from this vendor (one for my wife's Mac Book Pro, and now one for mine). Total customer satisfaction."
"It was the correct part, works great and we are very happy.wish you all were available locally."
"Very satisfied, fast service."
"I was very pleased with the quick shipping and the discount off of Apple's normal price."