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Verified
5/5

2011-05-08

"I got what I was looking for - they sent me a refurbished adapter within 3 days, and a customer service rep sent me an email letting me know it was on the way. I've been using this adapter for about a month and a half now, and everything seems to be working fine."

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Verified
5/5

2011-05-06

"So I try to be cautious about purchasing things online from non well-known companies and initially I was a bit skeptical about using macbookadapter.com over Apple's main page to purchase a new charger for my macbook. With a $50 price difference I was wondering if it was "too good to be true" and honestly the lack of macafee symbols was a little unnerving as well -so I checked them out through BBB.org but they weren't registered. Last resort, I emailed the company to ask about their BBB status and learn more.... Literally moments after I sent an email, Leo responded explaining everything I asked in a very polite and professional manner. With this new reassurance, I decided to order an adaptor and again he emailed me with a quick and friendly note saying I'd get my order within a couple days (2 to be exact!). My adapter has arrived, working perfectly I may add, and the site (as well as Leo's email correspondences) reassure me me that if there are any issues they'll help me out no problem. In the end, I'm extremely glad I asked questions when I wasn't sure what to expect because the company is true to its word, Leo is very helpful and nice, and I ended up saving $50! :) I would definitely buy from this company again."

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Verified
5/5

2011-05-03

"My MacBook battery wasn't charging so I bought a new one at MacBookAdapter.com. It arrived quickly and I installed it. It was fully charged and worked fine until it lost its charge. I couldn't seem to get it to re-charge, the same problem I had with my old battery. I emailed MacBookAdapter.com for support to see if they could help me with my problem. I received a reply within 10 minutes - amazing! They sent a link to instructions for me to reset SMU which I did. It still didn't work. I emailed again and they replied, this time within 5 minutes. They apologized and suggested that I may want to return the battery for a full credit. While I am disappointed that my computer won't charge a battery, I couldn't be happier with the customer service I received from MacBookAdapter.com. They are great."

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Verified
5/5

2011-04-16

"MacBookAdaptor.com is OUTSTANDING! Attention to replacing an item that wasn't working properly was almost instantanious,, Being a somewhat skeptical person I was admitedly surprised at how attentive this merchant was. In my experience they are what I wish all merchants could be…. working towards 100% customer satisfaction. I am totally and completely satisfied and can not reccomend them highly enough."

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Verified
5/5

2011-04-15

"I purchased an adapter for my macbook from this website (macbookadapter.com), after my original one got busted. To be honest, I did have a problem with the adapter that I purchased from MacBookAdapter as well. I tried to fix it myself but made it even worse. Thinking my warranty would have gone void, I thought I will still try contacting MacBookAdapter. To my surprise, their (especially Leonard) approach to the situation and towards finding a fix was unbelievable and very refreshing. They eventually sent me a replacement as well.

Not that I want my adapter to go bad again, but if it did, I will certainly buy it from them again. I highly recommend them if you are seeking to buy an adapter for your macbook.

Srinath
"

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Verified
5/5

2011-04-12

"I purchased an adapter from them and it was lost in the mail due to a mixup (not he fault of MBA.com). I emailed MBA.com and they handled the situation immediately and professionally, and a new product was sent out and delivered shortly after. Would definitely buy from them again and would recommend too others. Very happy with my product and the excellent service they provide."

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Verified
5/5

2011-03-28

"I was pleased to experience quick communication and great customer service to correct a mistake I made when ordering. Online orders can sometimes fall into a black hole of autoresponses or no responses so it was good to find a company that was so prompt in taking care of things."

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Verified
5/5

2011-03-22

"My experience with MacAdapters was excellent! Leonard took care of a small problem I had with one item and a replacement was sent immediately.
Great customer service!! I hope to do more business with them in the future.
"

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Verified
5/5

2011-03-10

"Man, MacBookAdapter.com was amazing! He responded to my order literally minutes after I had placed it. It was out the door just a few hours later and I received it today--two days after I placed the order!"

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Verified
5/5

2011-03-08

"Had a fantastic experience buying from MacBookAdapter.com! I found what I needed for a good price, they are all for recycling, and when there was a problem with the adapter I bought, they helped me troubleshoot and quickly replaced it when the problem wasn't resolved by those tactics. I appreciate the awesome service!!!! :0)"

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Verified
5/5

2011-03-08

"No questioned asked they replaced my adapter within the warranty period. I had a replacement within a week. Highly recommended!"

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Verified
5/5

2011-03-07

"Awesome customer service!!!! My adapter, which is under warranty, stopped working. I emailed them and received an immediate response and they shipped me a new one right then!! I've never had a company respond so quickly to me. I would definitely recommend them and would absolutely do business with them again. Thank you MacBookAdapter.com!!"

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Verified
5/5

2011-03-07

"I couldn't be happier with the service. My Mac power cord had been on the decline and finally died. I looked around on line and was intrigued by this service -- a refurbished real Apple cord with a reasonable warranty and a very good price. I took the chance since the reviews were excellent.

Speed was amazing .. from the other coast. Worked like a charm -- I wish I had done this much earlier. And easy to send in my old cord to be refurbished with free postage and the same envelope (sending in your old cord gets you the lowest price on the new refurbished one). Great service and great recycling. I will definitely use again if needed. Very impressive service!
"

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Verified
5/5

2011-03-07

"I received my order promptly and even had a question resolved over the weekend! I hadn't expected to hear back until Monday, but I received personal service, with 3 emails from them to resolve my question. Leonard resolved my apparent problem quickly (charger didn't seem to fit, but it was my phone's Otter case, not the charger, that was the problem). The other plug adapters that I bought worked great and were just what I had been looking for. I would definitely shop at MacBookAdapter.com again."

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Verified
5/5

2011-02-19

"Awesome service & delivery. Product was exactly as expected--pristine!

I highly recommend MacBookAdapter.com :)
"

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