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Featured Review


Verified
5/5

2011-08-16

"Whoa! Used MacBook Pro arrived packaged as if it was brand new! The three-year old machine was cosmetically flawless. Aluminum housing, screen, keyboard arrived in pristine condition. The late 2008 MBP was packaged with all the accessories, adapters, disks of a brand new machine. Being packaged in an original Apple MBP box, I could have literally performed my own YouTube-style unboxing video! Thanx M.O.A.T. for keeping focused on customer experience."

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Verified
5/5

2011-07-09

"WONDERFUL! I just purchased my 3rd refurbished Mac from Mac of all Trades & all is perfect. Super fast shipping. I bought my first one around 2001. My 2nd in Dec. 2005. And if you call a human answers the phone. And they referred me to a website to buy memory that has the best prices around. You cannot compare Mac of all Trades prices with anyone else. They are absolutely the BEST!!!"

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Verified
5/5

2011-06-12

"Sold a MBP to MacofAllTrades and was very impressed with the service and process. Communication is the key to the success of this transaction. If looking to sell your equipment, this is the company with which to deal."

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Verified
5/5

2011-05-17

"Great honest seller. I was surprised at how easy they make it. Customer for life! Thank you. They treat you with respect and the communication is the best I have every experienced."

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Verified
5/5

2011-02-24

"Best customer service of any company I've ever dealt with, hands down. I ordered a refurbished 17" Macbook Pro (mid-2008 edition) and it's running great. When I first got it, the laptop would randomly shut off at certain times which turned out being a problem with the battery (it was an old battery that needed replaced). I emailed MacofAllTrades customer service, they asked a few questions, and within a few days they put a new battery in the mail. Now the computer runs like new, and I couldn't be happier with the product...I recommend Mac of All Trades to anyone that is looking for high quality products and even better customer service. Thank you!

Matt
"

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Verified
5/5

2011-01-14

"Wow. I've ordered 2 computers from Mac of all trades in the last 30 days (one was a Macbook Pro Laptop - killer deal, $1400 - and this thing was FASTTTT) and a MacPro 8-core system!

These computers are in excellent shape and run amazingly, no problems. The Macbook Pro was a surprise because it was suped up to a level that I didnt expect and I was able to use bootcamp to run windows 7 and play even Call of Duty Black Ops with the graphics turned all the way to the max without any problems! I was shocked. Being a previous PC user, I love using Mac OSX now for everything at work and at home.

Thier customer service is the best, I had an issue where I thought I ordered the mac pro with more memory than i really did, but it was a mistake of my browser caching the file, and I seemed to order what I thought had 8gb but it only had 4gb

I called, and they explained that mine had a faster videocard on the MACPRO so that's why i cost the same as a system with 8gb, however, to offer good service they decided to send me an extra 4GB at no cost to me. MY BOSS WAS THRILLED. We are using this macpro in a production studio for video production, replacing our previous windows system that just wasnt performing, so we are running bootcamp to retro any old projects and final cut pro moving forward!

Overall Macofalltrades.com is the only place i would send someone to purchase a refurbished mac computer. They offer way better deals than apple.com's own store, and their service is AMAZING! Thank you!
"

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Verified
5/5

2010-12-05

"I contacted Mac of All Trades to sell an Apple G5 computer. They offered me what I considered a decent price for the desktop and fulfilled their end of the bargain -- no strings attached. While I may have gotten the same or a slightly better price from a private sale and not incurred the cost of shipping the item, this is far less nerve wracking than dealing with private buyers on Craig's list. Fedex Ground is a relatively inexpensive way to ship a computer safely and expeditiously. Mac of All Trades evaluated my computer immediately and the "check was in the mail" three days later as they promised, at the original rate they quoted. You can't ask for more in dealing with a company. I felt gratified that our computer would have a home and not take up space in the landfills of the world. It's a win/win scenario."

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Verified
5/5

2010-11-15

"Received my refurbished macbook pro a few days ago. I couldn't be happier with its condition. Looks and performs just like new, and has 18 months of AppleCare still remaining! It was packaged carefully, and I tracked the on-time shipment through the FedEx site right to my door. I will definitely be recommending you to friends who want a quality product at a great price. "

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Verified
5/5

2010-10-22

"My mother had recently purchased a new Mac mini and was using an old keyboard and mouse that my bother gave her. She was having issues with them and was going to go and buy new ones. I told her we could probably find the same apple ones used online for less. We looked at Mac of all Trades and sure enough for $40 less we could get the wireless keyboard and mouse.

When we got them the keyboard was correct but they had shipped us the incorrect mouse that didn't work. I put new batteries in the mouse, tried connecting it to a couple computers and nothing.

So I called Mac of All Trades told them the situation and in the mail two days later was the correct mouse.

These Guys are Awesome If you are considering purchasing any used Apple products, they mac sure its in good condition, and if its not their customer service team will make it right.
"

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Verified
5/5

2010-08-27

"Mac of all Trades is a very good company. I work for a school that wanted to purchase 5 MacBooks and a Power Mac G5. I did some research, and found this company. I also read about them in Macworld. I saw they had a return policy, so I went ahead and placed the order. It was an awesome deal. 5 2007 Apple MacBooks for less than $2500. I also ordered a Mac Tower and Cinema Display for less than $500. The order came, and it was packaged very well. I opened up the box with the MacBooks, and saw 5 Apple MacBook Chargers. Then, I lifted those out and saw 5 clean MacBook notebooks. They had normal scratches, but all used MacBooks have those. The screens were flawless, and so were the keyboards and trackpads. I decided to check the battery conditions, and they only had about 130 cycles and had a good health status. This is awesome for a battery, and 130 cycles is way under 300 cycles (When Apple says you see less charge). This site is wonderful, and there customer service is like Apple customer service. There is really nothing wrong that I can see so far. "

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Verified
5/5

2010-07-18

"These guys are awesome. I sold my used mac mini to them; I sent it easily with no problems. They received it and tested it very quickly. They received it on a Friday (07/09) and sent a check by the following Monday, I then received the check on Wednesday (so fast all the way from FL to CA!!). I will definitely sell my next Mac to them, and tell all my friends to send to them as well. I highly recommend Mac of All Trades."

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Verified
5/5

2010-06-25

"I used my warranty for the first time, and customer service was fantastic, they not only helped me through the process of shipping and finding a replacement, but also advised me on the steps to take to recover all my information. It was a detailed process that required someone with a high level of expertise; I don't think I would have received such guidance even from Apple."

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Verified
5/5

2010-05-25

"MoAT clearly communicated the (very reasonable) price they were willing to pay, provided clear instructions on shipping, when to ship, and when to except my check after shipping, and followed through and delivered the check in a timely and professional manner. If I have to sell another Mac, I will definitely consider MoAT. Thanks!"

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Verified
5/5

2010-05-18

"Thank you for your support with this purchase. I feel like I've gotten a very good deal, and your service has been flawless. I have had difficulties, and you have been responsive and gracious in dealing with all of them. I find that to be the true test of a vendor-- you have sold me a solid product, stood behind it, and worked with me to resolve things to my satisfaction. I will highly recommend you to my friends."

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Verified
1/5

2010-04-19

"just got a simple emac for my daughter , packing was careless and foam was on everything when it arrived . Worked great for 4 days , then the harddrive crapped out . Just got a new one installed , locally , which brings the price of the unit well over the competitions . Then , after more diagnisis , discovered the logic board was also shot . Macofalltrades did refund my purchase price ( but not the almost $70 shipping fee ) . So I spent about $200 on landfill .
Not a happy customer
"

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Rep reply posted 2010-04-28
A rep from Mac of All Trades, MacofAllTrades, has responded:

“While we apologized for the inconvenience, we only provide service for machines purchased through us at our location. This is specifically stated in our FAQ section of the site. The customer sought out and paid for service prior to contacting us. Once the customer contacted us for reimbursement for service, we explained this policy and instead, refunded the purchase price of the computer while still allowing the customer to remain in possession of the machine.”