"We had questions about delivery dates and about the computers. The receptionist was very disrespectfully and lied about delivery dates"
"All of the components were correct and work as promised but the assembly was poor. The condition of the shipping boxes were good meaning the dents and bent metal of the case happened during assembly. It appears as if the sheet metal screws were put it using a cordless drill. Video card was not anchored properly and was loose with it arrived. Cooling fan is very cheap and wire not secured."
"I have been using MagicMicro for over 16 years to supply me great computers! Very satisfied!"
"I ordered two computers, one for my brother and one for me. My computer was just like I configured and I am very pleased. My brother received his computer without keyboard and mouse but I notified Magic Micro and they had a set in the mail for next day delivery. He is also pleased. Thank you very much. "
"I had originally ordered my computer from best buy with a pretty large order, and had so many problems with the order, I ended up having to get this one from magic micro.
I was already frustrated when I placed the order and so ended up taking it out on the person who contacted me and gracefully offered me an upgrade (free) since my processor was not available.
I was so mad that I was still having issues with this computer that I was rude to her, and then sent emails and called support and sales. I asked to cancel the order and then changed my mind. This lady shipped the computer BACK to me with no problems- I was even too ashamed to request she do this because I was so ugly to her but she offered and I received it in a couple days.
It was the best customer experience I've ever had, ever. I just hate that I behaved that way with her as she went above and beyond to ship me my beautiful computer in time.
Did I say that the computer is beautiful?! I am very happy with my purchase!!
Thanks again Elena!"
"Everything with the purchase went great. Nice machine. The only issue was the budget graphics card doesn’t really work well with Fortnite. There was too much lagging, so we ended up buying a different graphics card."
"I never got to experience the build I chose because the financing company is no longer in business. I waited days and emailed both companies. The financing company finally emailed me back and said they are no longer in business. Why leave the option on the website if it isn't even an option. So, I went through Best Buy and used their Progressive Leasing instead. Magic Micro is obviously unorganized and not very professional if they can't even maintain their website, and it takes them forever to reply to an email from a customer. "
"Great Company to Build My Computer Very Fast shipping and build time.."
"A good experience. On time. Fired right up. "
"The employee that assisted me was very helpful and recommended certain things that I needed. She also helped me replace some parts that weren’t compatible."
"happy they delivered on time"
"I put in an order for a specialty computer, they reached out before finishing the build with some suggestions. The result was I am VERY happy! "
"My order of a desktop computer went perfectly. I made a few mistakes in putting components that needed more cooling to keep them going, but Elena kept me informed, and suggested items that I had forgotten. There was no problem when I wanted to expedite my delivery and everything arrived ready to go !! A beautiful gaming computer that will be around for a few years."
"One of the few places that actually allows you to completely customize the computer at an affordable price."
"Instead of sending ordered parts as is, tried to upsell higher priced parts !
"
A rep from MagicMicro, MaxPikovskiy, has responded:
“We apologize for any inconvenience. Unfortunately, the subprime lender we were working with went out of business so we no longer accept "rent to own " applications, We still have an option for regular financing. Finance option available up to 24 months at a low APR rate or up to 6 mont with 0 APR for qualified buyers ”