"Shipping was a little slower than normal but the build was done well."
"I have been buying computers from Magic Micro for over 10 years now. I have never had a problem the price is always awesome, the support is killer, if something breaks they fix it. I've only had one thing break in all these years. I will continue to use them throughout time"
"We ordered and received communication that our order was received. We had follow up communication that they may need to exchange certain parts due to back ordered items, when I asked a few follow up questions no one responded and then I received an email saying the box shipped. We did receive the product and we are happy with it."
"Amazing customer experience along with amazing prices as well! I cannot recommend them enough."
"Customer service rep was very helpful on my questions "
"Had a good experience with a custom PC with MagicMicro.
- Responses and follow up were prompt on questions
- They identified minor configuration problems and helped with resolution.
- Delivered in a timely manner
- And the product on delivery was exactly as expected."
"Customer support was fantastic and super friendly with what specific parts I needed in order to have a fully powered gaming pc definitely would recommend "
"Very fast and great customer support. "
"Excellent customer service and my purchase was quick and easy."
"I bought a computer from them 10 years ago and it was time to replace it so I did my research and bought from them again. They called to clarify and upsell which I partially bought into as they made sense from an upgrade point of view. The machine arrived and is amazingly fast and well put together. I do highly recommend Magic Micro. -Dan"
"Assembly was fast, the person building the pc was super helpful and answered all of my questions. In the end after speedy shipping i have a really nice pc. Over all just a great experience "
"The system arrived in good shape but would not boot. Tech support was easy to reach but blamed it all on Microsoft. I had to install the OS mand drivers myself. A service I paid them to do. "
"They failed to send driver disk and wifi antenna that was supposed to come with my Asus TUF motherboard. We downloaded all the drivers from website onto a flash drive but it would not let us install even with technical support on the phone. Talked with support on Friday and he said they could make copy of disc and send it along with the antenna. My question is why can't they send me the original disk that I've purchased? Very unhappy and trying to decide if I'm going to just RMA it back to them. "
"Website was very easy to use and the customer service prior to shipping was fast, informative, and through. A well built machine arrived on time. Would reccomend. "
"Really unhappy with them; would give them 0 stars if I could.
Ordered two drives: 500gb SSD primary and 1tb mechanical secondary. They installed my OS on the secondary drive! Stupid! The SSD primary wasn't even initialized in Drive Management. Fortunately I knew enough to be able to move the OS image over to the primary drive. I will say that the technician I discussed the move with was prompt and helpful.
Then I discovered that the Sound card I ordered didn't work. It was dead on arrival. After two requests I finally got a response from my sales person (Elena). She said they would get back to me. That was two weeks ago. Still haven't heard from them. So I'm out the money I spent on the sound card.
Whoever assembled my computer did a slop job. The mechanical hard drive wasn't screwed into the case properly. The OS was installed on the wrong drive and the sound card was defective. Clearly, NO attempt was made to test the computer to see if it worked properly.
As of 2/15/21 they have NOT refunded my money for the sound card. Really bad company to do business with!"