"Requiring a comment in a survey is lame. I love Magic Micro and recommend them to all my friends"

"Magic Micro did a great job. Very pleased with my purchase.
At one point I did have to ask the status of my order in which the rep indicated there was a problem with one part. He said it was corrected and expedited my order to me. Overall turn around time was quick.
They are now on my 'good' list of folks to deal with.
Will use them more in the future."

"My order was accurate and quickly assembled. Once it arrived, it is working beautifully. The only thing I would suggest is having the option, when ordering it, to ask that instead of it being shipped to my home I could have asked to have it retained at the UPS hub since it needed a signature and I wasn't going to be home when it was scheduled to arrive."

"Had issues with PC upon arrival. Would not shut down correctly, power supply was unsatisfactory. Windows updates froze computer."

"Great product, I would like more feedback on the shipping date without having to call to inquire."

"Quickly shipped, easy to contact for support, works well"

"The Microsoft Windows activation key is so small, I had to buy a magnifying glass to read it. I probably won't buy another computer from MagicMicro."

"computer works great fast delivery thank you"

"I love it. The delivery was on time, and I got to costume my items. It was a great price and get a lot of choice for me to choose of what I wanted to fix in my computer.
"

"Item ordered was what I got, came in reasonable amount of time."

"customer service DID NOT give me accurate & important info

when I was deciding what I would be needing.

after having it a few days, I called & talked to the same guy,

after telling him that his info wasn't at all clear, the phone went '

dead '. as I sat there fuming, another person picked up the line

it seems the line wasnt ' dead ', it was transferred, I guess to

his boss, although he didn't say who he was.

he wasn't at all interested in what I had to say. just told me that

the guy I talked to knew what he was doing , so it must be MY mis-

understanding.

now, I don't claim to be ANY WHERE NEAR an expert in pc's,

I had told the man ( name was Allan ) that it would be nice if

they invented some kind of filter for the fans, would help with

pet hair & such. he told me that they had that feature. he then

had me scroll down to the SONATA ( NEVER told me to right

click to see specs ) he said this 1 has 2 fans & you can remove

wash & replace filters.

since this was EXACTLY what I wanted, I up-graded to it.

this is why I called back after delivery, it WAS NOT as described

Allen AND his boss ignored me & made it all my fault
"

"Came ready to plug in and go and I am very satisfied. "

"Delivery took longer than advertized. The wrong optical drive was delivered. So far, no reply to my complaint about that."

"My order was packaged well. Works brilliantly. Wish it hadn't taken more than 1 week before shipping."

"They called and checked when components on our order seemed incompatible. The order was processed quickly and arrived on the date originally promised. "