"Small glitch in drive that showed up, (size related) that they fixed right away - Great Customer Service! Other than that the machine is great!
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"There was a issue with my debit card rejecting the payment, and the address not matching the billing address. I was impressed that your employee's were going to call verify the address difference. Over all I felt my purchase was truly appreciated by your team and your company."

"I'm satisfied with my order. I called and was treated kindly. I requested tech support and it was given. I didn't feel uncomfortable communicating with them. They listen and understood. "

"I appreciated being able to order exactly what I needed and receiving it. Quick turn around time from placing the order and getting it. Thanks"

"MagicMicro goes far beyond the "call of duty" in resolving configuration glitches and supplying computers that completely satisfy. Customer service is very responsive and suggests options (such as more convenient case) which enhance the user experience."

"I was able to get the best quality computer for the right price. I'm glad I purchased with Magic Micro."

"Nice company to work with! I purchased a Barebones desktop. I built it the way I wanted it. Very fast and I love it. I would purchase from this company again and again. "

"good purchase, no regrets"

"Very happy, no problems with the order."

"I would purchase from this company again. They were helpful,kept open communication with me and fixed an unintentional human error. Thank you. "

"The product and sales ahead of time was very good. however when I questioned a part of my bill the gentleman from customer service was very sarcastic and talked down to me as if I were his child or something. When I suggested that he not be so sarcastic when dealing with customers he said, "Have a nice day", and hung up.

No matter how much I like the product and up front service I will not do business with them again. I do not need to be insulted through some intellectual snobbery.
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"So far so good. Haven't had a chance to really put it the test, still need to load audio software. Everything shipped on time and customer service was great! The fans were a lot louder than I thought they would be, oh well! I would definitely recommend your company to anyone looking for a new computer."

"Great Service and Products! I purchase a new computer from them every 3-4 years and I absolutely love the fast delivery. The computers are great. I play A LOT of online games like SWTOR and WOW. The graphics are perfect A+++++++++++++++++++++"

"ordered 2 items, I received only one, -the other is nowhere to be found, they didn't call or email me about the 2nd item being out of stock or why they didn't include it with the other item.

maybe they kept it for themselves...I don't know as to why I didn't receive all that I purchased. as to this day I haven't heard from them "

"PC Failed out of box, failed to even POST. Support hours are limited, no evening hours. Have to call during day from work, then work on PC at home at night, then call back next day or take off from work trying different solutions until "Customer Service is contact for authorization for replacement".
Once exchange was granted, was not notified of shipment tracking so now missed delivery. When I do get replacement will see if my rating will change.
UPDATE:
2nd system failed out of box, would not boot to BIOS, well at lest the power didn't shut off. Spent the night re-seating memory, booted ONCE only showed 8GB of 16GB installed.
Used online tech support, no response. Used online RMA Request, NO RESPONSE 27+ hours. Called Customer service, transferred to tech support. NO ANSWER went to voice-mail and still no response.
Probably will have to do a chargeback to credit card."