"This is my 4th computer from Magic Micro. Real nice people and you can trust them, which is a nice change of pace from most retailers these days. My next computer will be bought there as well. "
"Great experience. Machine arrived very quickly just as described. Will definitely do business with again! "
"I am very pleased with all aspects of my computer purchase with Magic Micro. The customer service as well desk top computer purchased is flawless!
Best regards,
Wayne H.
"
"They did a great job with the build!
However, I wish I had known beforehand that the delivery was signature required. I'm glad they chose a safer method for delivery, but I would have planned differently if I had been notified more clearly."
"I'm pretty darn happy with the computer I ordered from MagicMicro. It's fast (as it should be considering the parts I ordered with it), it worked right out of the box, and it was assembled and delivered in a timely fashion. The thing I'm most pleased about is that the Geforce GTX 760 video card I ordered with it was from the maker Zotac, which means it's a very reliable card. I've never heard of the brand of RAM that was put in it (Geil), but it seems to be working out just fine. I think I'll be ordering my next computer from MagicMicro, but hopefully that won't be for another 5 years or so. I haven't had any issues so far from the hardware."
"After I messed up the credit card info, they called me to straighten it out, then shipped almost as fast as I'd ordered it! :-) Thanks, guys! The only thing I'd like is for you to have had weekend hours, but hey...."
"Sent me a unit that did not work together right, power supply inefficient for he graphics card. Would have appreciated more insight beforehand "
"Quick and friendly service. Got just what I wanted in a timely manner. No surprises. "
"Everything was great. Just as expected."
"Arrived on time and worked as stated"
"Ordered the parts on Thursday 1/9/2014 late afternoon they put the parts together and tested it 3-5 business days. I received my parts on Friday 1/17/2014 ups 2-3 day delivery. so they had it set up and shipped from their facility by Wednesday evening well within their time frame.
I was not pressed for time, nor did I press them. overall an excellent experience with magic micro, 2 thumbs up."
"Fantastic machine, well packaged, perfectly assembled!"
"Been using these guys to build my business desktops for the last 7 years. They are very helpful...always just a call away to speak to a real knowledgeable person. They've helped me configure the right systems for my needs. I recently purchased a superfast SSD windows 8 based PC...for way less than I could configure/buy anywhere else. I've only had it for a few days, but loving it so far!"
"It was a pleasure doing business with Magic Micro. Very knowledgable sales personnel and excellent price structure."
"I ordered 3expensive gaming computers and all of them worked beautyfully. I ordered a copy of Windows and I was promptly contacted to ensure I was going to the proper location. Delivery was ontime and the staff I spoke to were great helpers"
A rep from MagicMicro, MaxPikovskiy, has responded:
“We no sure why we received this review since customer is not responding to our emails which give us no alternative but to replay only with our side of this situation.
Customer ordered custom configuration where he selected a GTX 660 video card and 400W Logisys power supply. Since not all PC components can be compatible to each other we review every order before it goes in to production for any possible incompatibilities. When we noticed that customer ordered insufficient power supply we contacted customer informing about incompatibility and offered upgrade to Thermaltake 600W. Customer agreed to upgrade and we shipped system with upgraded Thermaltake 600W power supply which is sufficient enough to power the system.
Our online system configurator offers wide range of components which are 99% compatible to each other. Unfortunately because of large variety of available components some compatibilities can’t be checked automatically and have to be checked by hand. Our website specifically says that “All system components will be compatible to each other before item is shipped . In the unlikely event that the item you selected is not compatible to other system components we contact you before system is assembled to offer a compatible substitution”.
We apologize for any inconvenience. We send few emails to customer asking if there is anything wrong with a system and offered our assistance. As of today we received no response. Customer satisfaction is our number one priority and we always try to take care of any order issues to our best abilities. Unfortunately without getting any communication form the customer we can’t offer any resolution to the problem.
Thank you
Magic Micro Customer Service”