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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2021-08-02

Great Service

"I have used Magic Micro now for a few computers, and they always quickly deliver what's promised. They deliver what's promised, and do excellent work."

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Verified
5/5

2021-07-27

Everything as ordered, with a few callback tips.

"I ordered the machine I thought I wanted, and a few days later got a callback suggesting a few reasonable upgrades and compatibility changes. That was very nice knowing that someone is looking over the customization, and looking for improvements and compatibility issues. The machine arrived a week or so after that. Everything is working perfectly. I waited a few weeks before filling out this review to see if any problems popped up. Nothing yet. This is my third machine from these folks, and they did the same thing four or five years ago regarding suggesting improvements for my intended use. Fast builds, fast shipping."

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Verified
5/5

2021-07-23

Very good service

"Very good service. Used what they said they would"

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Verified
3/5

2021-07-20

Good machine, mediocre customer service.

"Everything was fine and I was satisfied until they decided to upsell me. I have over 20 years experience with computers and computer systems and I knew if certain things were compatible or not. They proceeded to tell me certain hardware parts would not work with others. While I understand they need to make a profit, I am not a fan of attempting to upsell someone who has made a major purchase with your company. Like I said the machine itself works great. But I will be second guessing on making another purchase based solely on the attempt to make me pay for more stuff."

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Verified
4/5

2021-07-18

4 stars

"Very nice quality could’ve been slightly better for the price but it does the basic job! (: "

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Verified
4/5

2021-07-16

A good computer

"The order process was easy. The response from the builder timely and efficient, with some good suggestions.
Received my new computer in good shape!
Only problem was the wrong case.
I ordered the one with a clear panel on the side a thermaltake h21 and I received the h22..
Oh well.
"

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Verified
5/5

2021-07-12

Good support

"Their web site is very good. having made a mistake in spec'ing the processor, all it took was an email to notify them and they helped me make the changes needed. They built and shipped within a few days."

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Verified
4/5

2021-07-11

"Hard to figure out what exactly you need "


Verified
5/5

2021-07-10

My first purchase with Magic Micro

"Excellent customer service and quick turn around time on the build."

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Verified
4/5

2021-07-08

Perfect!

"Apart from the wait time which was understandable due to everthing going on, the process was simple and fast! Im eager to get my pc set up!"

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Verified
5/5

2021-07-05

Magic Micro Never Disappoints

"I have been using Magic Micro since 2004. Great service, experienced techs, and fast delivery. "

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Verified
4/5

2021-07-05

Amazing product, still waiting on customer service

"I'm completely new to owning a desk top tower and I'm not tech savvy. That being said, my tower came in great condition, looks amazing and setting it up was rather easy. I did have some questions. So, I called customer service. No one picked up and I was told to leave a message but I have not received a call back so none of my questions have been answered."

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Verified
5/5

2021-07-01

Good product at a good price and helpful pre-sales guidance

"Elena was very helpful. Product arrived on time, as specified, and in good working order."

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Verified
5/5

2021-06-29

Fantastic PC Build and Service

"MagicMicro was truly impressive helping me build an amazing system. The site is easy to navigate and use, Elena was so helpful and informative as well as courteous when she explained some upgrades to me and answered all my questions fast and simple. I come from a Apple Mac background for computers so her guidance for this PC was very much appreciated. The shipping was fast and well packed by the team. Elena's response time to a question I had when starting up the computer was faster than ever!! MagicMicro truly impressed me and I am looking forward to ordering more products in the future!! Thumbs up...I love this build!""

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Verified
5/5

2021-06-28

They deliver, my dad's new machine runs faster than mine.

"Good service thank you fo"

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