"The power supply for my system burnt out before I got it so I had to wait an extra week. When I receive the system someone had dropped it and ripped the PCI Express card from the motherboard. Another week has gone by and I still have no computer. They were good about having ups pick the system up and ship it back to Cleveland where they will rebuild the system"
"Got my computer. Its fast and it glows.
Staff was friendly and professional. Even allowed for a last minute change order."
"Barebones assembled correctly and works fine.
Delivery is in time."
"surprisingly understaffed technical support -- was invited to leave a message! called back customer service and was told there are only three folks in there -- Dell learned this lesson for you -- they almost blew up, offering an excellent product at a good price (yay!) but terrible tech support -- though they eventually figured it out."
"The computer arrived with the hard drive tilted and in the bent cage. The USB 3.0 port in the front was not connected to the mother board. It was shipped with a 32bit version of Windows 7.
However, support was responsive and those problems were all addressed to my satisfaction. Some issues still remain but I believe they will be handled as well."
"Great job and PC as always!!!!!! My husband loves it! And I still love the one I got last year. Cheers, Sherrie"
"Quick delivery, good price, solid construction."
"The on-board network didn't work. I would plug in a network cable and it wouldn't detect the network. I had to buy a wireless adapter to get internet."
"A kick ass system, put together perfectly, zero stress, on-time delivery! Spending just under $4K for a system has never felt so good."
"Computer was built exactly as ordered including a last minute addition. Very satisfied with quality and speed of delivery. Will definitely recommend MagicMicro to family and friends..."
"The motherboard that I ordered is discontinued, but they upgraded me to an Asus motherboard. Good service and great speed. "
"The card reader didn't work in all the slots , I had another one that worked. Some of the connections were a little loose can be expected after such a long trip.
Regards
Brian"
"Would of been nice to get a phone call or notification to let me know you would be changing both motherboard and VGA in my $1800 machine. The upgrade was 10% better for both but I didn't like opening my machine to find the 2 main parts I wanted more than the rest of the machine to have different parts. The machine runs fabulous and I have no problem with how the performance is or put together. So far it runs my games at highest levels with little to no lag. If I were to use your company again and I'm spending over a grand for parts, a simple phone call to let me know you're out of parts should be the choice of the paying customer "no matter what your terms are". But thank you for the nice machine."
"very good service very fast and well done. "
"very smoothly operating machine. Thank you very much"