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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-12-08

"Machine runs great! Great packing & fast shipping. A seamless transaction. Buy with confidence! Don't be afraid to spend a little more and spec higher than your needs. Buy once, buy right! Thanks MagicMicro!"


Verified
5/5

2013-12-07

"great pc, tech who assembles did a fine job of routing wiring, looks great inside and out, very little if anything in the way to restrict air flow and cooling. system generates 0 (zero) system problems in the events log. runs like a dream. screams in the newest games. love it. compared it to a comparable system with intel processor, and paid half the price the intel pc is going for, for almost exactly the same set up! awesome. will recommend highly."


Verified
5/5

2013-12-05

"Received a call from them as they started to build the computer, saying that I needed to either change the motherboard or change the RAM speed. They were very polite and explained why the choice needed to be made and actually recommended the cheaper option."


Verified
5/5

2013-12-04

"Very quick shipment. Custom made just as promised"


Verified
5/5

2013-12-03

"Computer came quicker than anticipated. They also upgraded the motherboard, everything works perfect."


Verified
5/5

2013-12-03

"Order was delivered on time, PC booted up with no issues, had OS installed and up & running within 24 hrs. I'm happy so far."


Verified
5/5

2013-12-03

"This is my first upgrade in probably 8 yrs. I was impressed with the new way to access and use the bios program. Everything worked up to my expectations."


Verified
4/5

2013-11-30

"Had the misfortune of getting a bad graphics card. Took a a few emails but was promptly replaced by second day fedex. I attribute the delay to the holiday season. Overall I am satisfied."


Verified
4/5

2013-11-29

"I am having a RAM problem that we are currently trying to resolve. Everyone is very helpful I just wished they checked the system before they mailed. "


Verified
2/5

2013-11-27

"The power supply was not what I ordered and paid extra for. I ordered the "Logisys 600W ATX Power Supply, SLI & X-fire ready"."


Verified
5/5

2013-11-27

"the order was shipped on time and arrived in good condition."


Verified
5/5

2013-11-26

"It came with the wrong case and Magic Micro was immediately willing to have it shipped back at their expense and the exchange made but I chose to keep the one that came. The system is excellent and the case is just the trappings so not that important. The key thing is the company was immediately willing to do the right thing to make me happy. That is great customer service! "


Verified
5/5

2013-11-26

"Helped trouble shoot problem and part sent next day. Can't beat that."


Verified
5/5

2013-11-24

"The items I was interested in were clearly described and what I ordered was what arrived on my doorstep a day earlier than expected. That is all one should ask for in a transaction between a vendor and their customer."


Verified
5/5

2013-11-24

"I've purchased three computers from Magicmicro since 2004. I've always been satisfied with their services. The reason I keep coming back to them is because of a very wonderful service experience I had with them some years ago; My computer was almost three years old, and was having problems so I called Magic micro customer service. Magic asked me to return the computer, the return process was simple. within a few days of returning the computer, the equipment was fully serviced and shipped back to me in perfect working condition. I guess my point is that, Magic will honor their 3 year warranty! For me, after purchase service is a very important factor when making any purchase over $500."