"I am still waiting to use my new computer..I have just wasted 3 days waiting at my home for UPS to come when they said they would...and I am still waiting... I should have bought local..and I will in the future. 15 days and counting.
Its now 19 days and counting...I have half of a computer...But missing the monitor....all I did is pay good money..21 days and nothing has happened"
"Very happy with computer.
good price for a strong gaming computer."
"MagicMicro is a good company. I am comfortable ordering from them.
This was my fourth computer I had built by them. Each one has been assembled well and arrived in a reasonable time. To date I have not experienced any issues with any of the machines they built for me. I have no reason to consider using anyone else. Their prices are very competitive. Their website is easy to use and gives me quite a lot of selection. I do wish they offered Pioneer DVD burners rather than LG all the time. But a dvd burner is simple to install so not a big issue for me and not something to reduce a star for."
"Customer service was excellent. They kept me appraised of the status of the build from beginning to end. The only snag in the order was the case. The case I ordered was discontinued. I had to select another one that was $26.00 less than the original. Without me saying a word, they credited my account, which I was delighted to see.
The computer is working as expected-great!
Thank you, MagicMicro "
"Painless order, will order again,soon"
"I returned a poorly built IBuyPower desktop and replaced it with this MagicMicro unit and so far it is perfect."
"very satisfied withservice and price."
"Had to return for warranty repairs after only 2 days. Only reason I am not giving one star is because their prices are excellent and customer service is decent. Not sure if I would buy from them again.
Edit: Upgrading to three stars for the quick turnaround on warranty repairs."
"Quick turn around and clean build. "
"They had an excellent shopping interface which allowed for easy customization. The product shipped promptly and they provided a tracking number."
"The computer is beautiful. I could have used some printed instructions as to what software was pre installed or not. Still going through that process. Windows 8 has a bug that comes and goes (see the Community webpage) that allows the computer to stall intermittently. It has now stayed "on" (not stalled) for the past 24 hours so I hope the latest tune ups and updates have cured the problem."
"My order arrived on time and performs as expected. It's a great computer, I just wish my internet service was as fast."
"Magic Micro is the ticket. Very good selection of products and they are very helpful. Order received fast and in good condition. "
"I believe this is the 4th computer from Magic Micro. Excellent service and prices. Will order again."
"There was very good communication. The unit arrived on time and works great."
A rep from MagicMicro, MaxPikovskiy, has responded:
“Dear customer.
We apologies for the inconvenience.
This was international shipment of two packages (computer and monitor) sent from US to Canada. For unknown reason the monitor package was held by Canadian customs even that computer system was delivered without any delays. We submitted all necessary information to Canadian customs yet they held 2nd package for over a week without any reasons. Unfortunately when it comes to international customs clearances we are completely powerless and left at the mercy of the government workers.
Thank you
Magic micro Customer Service”