"Probably one of the best ways to learn, so much superior to a class room experience, and you will learn far more then any other captains school I have seen."
"Very easy to work with, excellent product!"
“Thanks for the kind words!!! We look forward to adding your name to a long list of Captain's who have used our system to earn their license. Please do not hesitate to contact us if there is any way we can help simplifying the licensing process for you. Thanks again!!!”
"I just received the package Friday so it's hard to tell but it looks very good and I think it will be very helpful with getting my license."
“Thanks for responding to your survey! We truly appreciate the opportunity and are here to help every step of the way. If at any time you have a question or need any guidance we are no further than a phone call away. Captain Dave has a nice ring to it...”
"The information is absolutely top notch. The books and CDs work very well and the layout of the material makes learning easy. Navigating through the site is requires reasonable bandwidth and just be a little careful where you try and access the materials as they can take some time to render if using public wireless."
“Thanks for your input John. Our tech department was able to determine that you are accessing your course using a WiFi system set up in your marina. In most cases marinas are not known to offer the most robust WiFi systems and internet speed is often impacted negatively when several users are on the marinas network at the same time. Instances like this is why we also provide the study materials in a hard-copy version and include a set of DVDs that have the same videos found in your online classroom. And don't forget that all of our audio lectures can be downloaded to a portable device like a smart phone which can be played when you do not have internet access. Give us a call if you need any additional help (609) 303-0664.”
"Product was as described. Package came in quickly. Communication related to sign up could have been better, but it was easy enough to figure out and they were very quick to answer questions."
" The captain in a box system is so efficient I did not need any help from their instructors at all. "
"The information provided by the Mariners Learning System is severely lacking compared to the information that is tested by the USCG. Plus testing dates and locations are slim to none. One testing opportunity over 3 months in my state is less than adequate. "
“Scott - We appreciate you taking the time to provide us with your feedback but are a little confused by your review. Your records indicate that you passed three out of the four modules on your first attempt and are scheduled to retest the section that you missed within the next 30 days. And although you live in Washington State both our Portland and Seattle testing centers are equal distances from your location providing testing opportunities on a regular basis. We wrote both the course and final proctored exam and do not charge an additional testing fee so from a business standpoint it is in our best interest to be sure that you are well prepared to pass on your first attempt. When that does not happen we do not charge a retest fee and are happy to review the module that you missed and give you additional pointers on areas where you may need a little more studying. Our staff works hard at getting this right and are very willing to work with you as much as is necessary for you to pass your final exam. I am going to forward your review to Captain Bob Figular - MLS President/CEO and I am sure that he will reach out to you shortly or if you prefer to call him directly he can be reached at (609) 303-0664. Thanks again...”
"the course material is great, I am cruising through the modules and quizzes, gaining confidence and knowledge. The flexible schedule works really well for me, and the multi-media format helps the information stick."
"Staff was very informative and friendly. My online course arrived promptly in the mail and I am ready to begin learning. "
"Haven't done the course yet but excellent customer service and prompt shipment- everything as described on their website. "
"Still have not received the product..."
“Eric - Your package was shipped on August 14, 2015 (the same day that you placed your order) and delivery was confirmed to have been made on Augusts 21st. Considering that your located on a remote cove on an island that can only be accessed by boat - 7 days from our store to your door is pretty good in our book. We hope you enjoy your course! Please give us a call with any additional questions (609) 303-0664.”
"I called to ask about the different courses and some to the owner for about 15 minutes to make the right decisions. The online system is easy to use - though the info is in a different order than the printed materials (though not hard to work around)."
“Thanks for responding to the Reseller Ratings Survey! The course companion manuals are used to teach several of our courses. So, when you are in your online classroom print out the lesson plan and you will know what portions of your textbook goes with that lecture. In addition under the reading materials icon you will also find a digital excerpt of the reading specifically for that lecture as well. If you need any additional assistance please give us a call and a Licensing Specialist will give you a quick tour of the best way to navigate through your online classroom. (609) 303-0664 Thanks again for the opportunity!”
"My map of Long Island Sound came all stuck together so when I tried to pry it open I lost sections of it.
Some typos in the e version and some errors in the lecture, i.e. eye splices maintaining 85% of line strength in the written part but the lecturer says eye splice loses 85% of line strength."
“Thanks for taking the time to provide your feedback! If you need your chart replaced please call the office and we will be happy to send out a new one. (609) 303-0664 We will look into the eye-splice discrepancy and make any adjustments that may be necessary. Thanks for the heads up!”
"great study guide and refresher! I'm sure I'll have my Capt.'s License soon !!!"
"It was shipped the same day and arrived right on time. Thank you !
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A rep from Mariners Learning System, MLSOfficialReplies2, has responded:
“Wow! Thanks Ryan... Glad we were able to help but remember we just provided the tools and guidance you did the work... Congratulations Captain!”