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Product & services pricing
3.57/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.87/5
Customer service:
3.57/5
Return/Replacement policy:
3.28/5


Verified
5/5

2024-11-07

Exact replacement.

"I bought a regulator valve for a Bostich compressor.
It was a precise replacement part and worked perfectly with no problems.
Great packaging and fast shipping.
"

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Verified
5/5

2024-11-07

Made my day

"Easy-to-use. Was a joy to use.
"

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Verified
5/5

2024-11-07

air compressor drain valve

"Ordered a couple of the air compressor drain valve and they were sent to me very quickley. They were exactly what I needed and was very impressed with the quality of the valves and the service from the company."

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Verified
1/5

2024-11-06

Did not return my money

"Did not return my money that I paid for a Compressor head and was never told its was on back order had to get my bank involved to get my money back"


Rep reply posted 2024-11-07
A rep from Master Tool Repair, Master Tool Repair, has responded:

“We apologize that the refund was not made promptly. There was an error in the initial refund and we were not made of aware of the error by the credit card processor. As soon as you contacted us and let us know that the refund was not received, we immediately investigated and resolved the issue.

Our goal is to provide refunds as quickly. We understand that it is your money and that we need to get the money back to you as soon as possible.

Thank you,

Craig”


Verified
5/5

2024-11-06

Compressor parts

"Ordered part correct part installed compressor works great"


Verified
5/5

2024-11-06

Air compressor pump and pulley

"With a little rework got it to work just fine."

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Verified
5/5

2024-11-06

Parts

"Had a broken part on an old air compressor, they were very helpful and asking the right questions to get me the correct part. It arrived on time and fit perfectly.!!
"

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Verified
5/5

2024-11-06

Great To work with

"I was able to locate and find the parts that I needed and replaced it very easily."

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Verified
5/5

2024-11-06

Easy to find the part I needed

"The price and shipping were good.
I would shop again.
"

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Verified
5/5

2024-11-06

Craftsman Compressor

"I was in need of a part for this compressor and it was available and the technician that helped me was very informative."

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Verified
1/5

2024-11-06

Cylinder kit

"Cylinder wore out in less than 2 months.
Very disappointed
"


Verified
2/5

2024-11-06

Order lost

"My order was lost for 12 days.b Order reordered can in two packages 10 days apart

"

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Verified
5/5

2024-11-06

Thanks

"Shipping was as much as the part..So I just bought more than 1
"

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Verified
5/5

2024-11-06

Great service

"Andrew was very helpful in finding the correct parts for me. In fact he was GREAT every time I`ve called to order parts from you."

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Verified
4/5

2024-11-06

Master Tool

"Very good Service, pleasant personal to work with. "

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