"As always, exceptional craftsmanship!"
"New artist and my first mat order. Ordered both off the shelf and custom cut mats, couldn’t be happier. The sales kits are exactly as advertised. Kits arrived in perfect order within a week. I’ve found my mat supplier!"
"Great product and amazing attention to customer service! I’ll be customer forever and refer to all of my artist friends! Thank you !!!! "
"My order arrived and it is perfect thank you"
"Inside was not cut correctly "
"Customized exactly as I needed it and for an affordable price! Came earlier than I was told it would. "
"I am a relative new artist and was very hesitant to use this service. They more than performed. I sent them a copy of my piece after I had made me choices on matting and framing and asked their input. They made no changes and the finished project was perfect. I will definitely use them again."
"These mat boards are very nice and high quality. At first, they appeared to be packaged very well with lots of protection. Upon opening the package up and unwrapping everything, I noticed that one of the corners was smashed in a little. I ordered 8 of the same product for my gallery wall. Because they were packaged together, stacked on top of eachother, every single mat board was damaged with the bottom corner smashed in a little. You can’t tell from a distance, but definitely within a few feet of the photos. Almost perfect. "
“Thank you for your feedback and for letting us know about the issue with your order. We’re glad to hear that you found the mat boards to be of high quality, but we're sorry to learn that the packaging did not fully protect the corners.
We understand how important it is for each piece to arrive in perfect condition, especially when preparing for a gallery wall. We will look into our packaging methods to prevent such issues in the future.
In the meantime, please let us know if there's anything we can do to address the damage to the corners or if you would like to discuss a resolution. Your satisfaction is important to us, and we want to ensure that you are happy with your purchase.
Thank you for your understanding.”
"The items I needed to frame were odd-sized and I was worried about measuring everything correctly. The process was cool- proof and very easy. The frames, matting , etc. were delivered before the estimated date and were just perfect. The cost was so much lower than other framing stores were offering. So very happy with this company and our beautifully framed items!"
"Used a few times with excellent results. Their mats are always cut perfectly and they're my go-to for mats, plexi and backing boards. I had one tiny problem with one order once and their customer service was really responsive and resolved the issue quickly and courteously. Highly recommended."
"Very
Impressed with the quality for the price & fast shipping too"
"I had ordered a standard frame and matting from another seller. Loved the frame but the matting was a bit too small for my son's diploma. I checked many other options but ultimately decided to go with Matboard and More. I am so glad I did. The online order process was simple and explained everything necessary to order a matboard and how to take measurements. My order was processed and shipped quickly. The matboard was packed very securely and arrived in excellent condition. I am so happy with the matting, and it is exactly what I ordered and appears to be great quality. I would highly recommend Matboard and More!"
"Got all 3 mats. They all fit nicely and I will order again when I need more."
"Delivered exactly what I needed and customized it to my needs. Easy to use site and easy to adjust"
"The matboard was cut to specifications and quality of materials was satisfactory. Matboard was taped to the side of an un-sturdy box and both matboard and foam board were bent and damaged; no sign of 'do not bend' or 'fragile' label for the package."
“Thank you for your feedback. We're pleased to hear that the matboard met your specifications and the quality was satisfactory. However, we’re very sorry to learn about the issues with shipping protection.
It’s clear that the packaging did not provide adequate protection, which led to bending and damage of the matboard and foam board. We understand how important proper packaging is, and we will address this issue to improve our shipping methods.
If there’s anything we can do to rectify the situation or if you need a replacement for the damaged items, please let us know. Your satisfaction is important to us, and we want to ensure you are happy with your purchase.
Thank you for bringing this to our attention.”
A rep from Matboard And More, matboardandmore, has responded:
“I’m sorry to hear that the inside cut of your order was not correct. We strive for precision in every order, and it seems we missed the mark this time.
Could you please provide more details or a photo of the issue? This will help us understand the problem better and work on a solution promptly.
You can contact us at info@matboardandmore.com. Thank you for your patience, and we apologize for any inconvenience this may have caused.”