"Exactly what I needed. Perfect cuts."
"Got what I purchased.
I picked the wrong color. I wish there was a way to digitally see what the art I have would look on the mat I purchased. "
"The directions were easy to follow and the mat fits perfectly and looks great. "
"The service, matt, backing and plexiglass were just fine. The frame however, was disappointing. The web site described it as maple and it was not, it was some kind of composite. It may say somewhere on the site that it’s not actually wood, but I didn’t see it.
Returning to the website I found that the frame materials were, in fact, described adequately. I just hadn’t looked. "
“Thank you for your review and feedback. We're glad to hear that you were satisfied with our service, mat, backing, and plexiglass.
We apologize for the disappointment with the frame. We aim for complete transparency and will review our product descriptions to ensure they are clear. Your feedback is valuable in helping us improve.
If you have any further concerns or would like to discuss this issue further, please feel free to reach out to our customer service team. We’re here to help and ensure you have a positive experience with us.”
"Title says it all. Thanks!"
"The matboard arrived quickly & in great condition. Gonna look wonderful with the butterfly photo I took!"
"Got exactly the size of kit I needed"
"Thank you for the awesome, high quality mat!"
"Looks amazing. The online ordering is great. It allowed me to upload my piece to see how it looked with the mat. Definitely helped me decide. "
"Project turned out to look exactly as pictured on website. "
"Very nice product, as described thanks "
"I had a unique mat size and looked high and low for what I wanted. I was quoted some outrageous prices, if I could find what a needed at all. Then I found Matboard. They allowed me to create exactly what I wanted with so many color options available. My beautiful mat was easy to create and was delivered in perfect condition within a week, at a fair price."
"Items arrived on time. Always good products."
"Love the way it turned out!"
"The measurements were exactly what I had submitted and it arrived in cardboard so there were no worries about it being bent in transport!"
A rep from Matboard And More, matboardandmore, has responded:
“Thank you for your feedback. We're glad to hear that you received what you purchased, but we're sorry to learn that the color wasn't quite what you expected.
We appreciate your suggestion about digitally previewing how your art would look on the mat. This is a great idea, and we'll certainly consider it as we work on improving our website and services.
If there's anything we can do to assist you further or if you have any other suggestions, please don't hesitate to reach out. We look forward to better serving you in the future.
”