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Product & services pricing
4.10/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.47/5
Customer service:
4.36/5
Return/Replacement policy:
4.10/5

Verified
3/5

2024-05-21

Easy Order Process and Quick Turnaround

"My order was processed quickly and the frame was as pictured online. Pricing was good although I thought the quality of the frame was better from another online framer that I have used in the past. The double mat was nice. One of the hanging hardware was missing in the hardware packet sent with the frame. "

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Rep reply posted 2024-05-24
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for providing your feedback on your recent order with us. We're glad to hear that you found the ordering process easy and that your frame arrived quickly and as pictured. We apologize for the missing hanging hardware in your packet and any inconvenience this may have caused. Please reach out to our customer service team so we can assist you with the missing hardware and ensure your complete satisfaction.”


Verified
5/5

2024-05-21

Very nice, sized perfect to my dimensions

"A++ color and size was perfect to my specs"

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Verified
5/5

2024-05-21

Was just perfect!

"Beautifully crafted. Fit perfect. Looks wonderful. Thank you for making my picture pop. "


Verified
5/5

2024-05-21

Perfect sizing

"Great quality ! Perfect sizing! Looks so great for my gallery wall:-) "

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Verified
5/5

2024-05-19

Easy

"Easy to use website! I have forwarded your site to other artist friends.
Thank you!
"

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Verified
5/5

2024-05-19

Great quality and fast shipping!

"Everything came quickly and the quality is perfect."

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Verified
5/5

2024-05-19

You had the color I needed

"It was easy to create the custom mat I needed with the exact colors for the painting I was framing. "

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Verified
5/5

2024-05-18

Beautiful and fast!

"These were so easy to order and they were delivered to fast! I wrote down the wrong measurement so I’ll have to order the correct size but that was completely my fault. Will definitely be using again!"


Verified
5/5

2024-05-18

Perfet

"Excellent, everything is consistently perfect every time "


Verified
5/5

2024-05-18

Quality Mats

"The mats are well made and the colors matched what we saw on the website. We are very happy with our purchase and our final products look great. "

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Verified
5/5

2024-05-18

Beautiful

"I couldn’t be happier with my purchase! My mat board came out so beautiful! It truly enhanced my picture! I will be ordering from this company for all of my artwork in the future! They have a wonderful customer service as well! "

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Verified
5/5

2024-05-17

Great customer service

"I needed a mattboard cut to "non-typical" dimensions. They actually called to clarify and be certain of
exactly what I needed. Polite and friendly.
"

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Verified
5/5

2024-05-17

Excellent Product

"The website was easy and fun to use. It was very helpful having different aids in the sizing selection process. When my product arrived, I was very impressed with the packaging to keep it safe in transportation. The mat itself is very well made and really fit my frame and picture just perfectly. I am extremely pleased with the overall result."

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Verified
5/5

2024-05-17

Exceptional service

"I needed a custom mat with eight 4.5 openings. This wasn't a default size, so I contacted a representative and they created a few options using different sized frames until we landed on a perfect one. The ordering process was seamless, and the finished product was perfect. "

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Verified
5/5

2024-05-17

Perfect

"Delivered earlier than expected "

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