"I needed specific sizing and I was able to easily customize my mat boards. The shipping time was also quicker than I expected. "
"All in all, a great experience EXCEPT for the fact that when ordering there is no place to put a separate "Shipping Address" - good customer service though when I called AND emailed about this issue. I paid for the mats but wanted them sent to my daughter-in-law in Maryland...I live in Maine.
The mats arrived and were really nice and reasonably priced...priced these out at a local craft store and they were going to charge me over $70 for 2 11x14 mats and it would take 3 weeks.
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"Great quality, quick delivery! Will definitely shop here again! "
"I have ordered three times and each time my order was correct, efficient and reasonably priced."
"Always on time, always professional and reliable. "
"I had three pieces of art that were uniquely sized that I wanted to frame in one frame with a trio mat. The Custom mat process was user friendly. Uploaded a drawing of what I wanted, with measurements. Within days I had a quote for the price. I was able to add the quote to my cart as well as other items, and easily checkout. Faster shipping was only a few dollars. The mat board arrived quickly and well packaged. I paired the custom mat with a frame and now my art looks professional. "
"Found your website and decided to give it a try. The frame and matboard were PERFECT. It looks so good displaying my son's military honor. THANK YOU!!"
"I have a very odd sized peice that i wanted a mat for. I found the perfect color and great custom sizing which fit perfectly. The sage green is an unusual hard to find shade and it is perfect. Great job! I would use again and highly recommend!"
"Beginning to end, Matboard and More provided excellent, speedy, and affordable service. I was able to order just the sizes I needed using a straightforward process, and the mat board arrived in three days, well packaged and cut precisely to my specifications. I had a question for customer service which was answered right away, then they checked to see if my package arrived safely. I am so pleased with my entire experience with Matboard and More, and I will definitely order again. My highest recommendation. Thank you."
"Thrilled, looks great and was easy to order! Perfect for an odd shaped solution."
"I ordered a double mat to frame a couple of paintings I did for my nieces baby shower and they look fabulous. And it was really fast to get. Great experience!"
"Everything about this experience was excellent! I had a need for non-standard sized mats and being able to enter exact dimensions and color combinations right on the site was invaluable. Prices are more than fair, shipping was fast and received product was exactly what I hoped for. Could not recommend more!"
"Customer service is working to resolve an issue, I appreciate that. "
“Hi valued customer, thanks for reaching out. The address submitted on the order has been confirmed to be the address UPS delivered to. Please reach out to us so we can cross reference with confirmation email if the address entered was correct.”
"Received my customized matboard in the exact measurements I requested plus it was packaged very securely. Good service."
"It’s beautifully constructed and exactly what I wanted. Couldn’t be happier."
A rep from Matboard And More, matboardandmore, has responded:
“
Thank you for sharing your experience with us. We're thrilled to hear that you had a positive overall experience with our products and customer service.
We apologize for any inconvenience you experienced regarding the lack of a separate field for a shipping address during the ordering process. Your feedback is valuable, and we will certainly take it into consideration to improve our website functionality for future orders.
We're glad that our customer service team was able to assist you promptly when you reached out via phone and email. Your satisfaction is our priority, and we're delighted that you found our mats to be of high quality and reasonably priced compared to local alternatives.
We appreciate your support and are grateful for the opportunity to serve you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.”