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Product & services pricing
4.11/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.47/5
Customer service:
4.37/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-04-10

Quick and Easy

"Was quick and easy to place my order and they frame and mat were perfect for the piece of art I had created"

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Verified
5/5

2024-04-10

Perfect!

"Everything about ordering my mat was so easy and almost fool proof to ensure the correct size. Colors were consistent with color chips and end product beautiful! "

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Verified
5/5

2024-04-10

Perfection

"The mats fit the frame to a T. The photos being frame look and fit perfectly. I will definitely tell others about you and will use them again."

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Verified
5/5

2024-04-10

Well done

"Im very satisfied. thank you"

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Verified
5/5

2024-04-10

Great service

"The matboard was exactly as I ordered , nice quality, fast delivery and excellent packaging.
Thank you
"

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Verified
3/5

2024-04-10

A little disappointed

"I ordered a show kit with plastic bag, mat and backing board. I don't know if I could've ordered a different backing board or not but I got the economy backing board which is just heavy cardboard. I assumed they would be white. This is a lesson learned and now I've got to buy better backing boards. The economy is not good looking and I usually buy kits with acid free backing boards. I wouldn't think these are. My mistake for not double checking with you. Otherwise, the mats and bags are nice and I'm happy with them."

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Rep reply posted 2024-04-10
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for your feedback and for sharing your experience with us. We're glad to hear that you're satisfied with the mats and bags in your show kit. However, we apologize for any confusion regarding the backing board.

At our store, we offer several backing board options to cater to different preferences and needs, including acid-free options for long-term preservation. We regret any oversight in not clarifying the type of backing board included in your kit and not providing the option for a different type during the ordering process.

We always encourage our customers to reach out to us if anything is unclear or if they have specific requirements. Our customer support team is available via phone, email, and chat from Monday to Friday, 9 am to 5 pm EST. Your feedback is valuable to us, and we will certainly take it into consideration to improve our offerings and communication in the future. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help.”


Verified
5/5

2024-04-09

Excellent quality and quick

"Easy to order to the exact size, and to pick options like color, etc. Delivered 3 days after ordering."


Verified
5/5

2024-04-09

Very happy

"I've placed a couple matboard orders. Great options to design just what I need, and the matboard always arrives quickly and carefully packaged. Very happy with my purchases, thank you!"

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Verified
5/5

2024-04-09

Nice mats!

"Great quality and easy to order. "

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Verified
5/5

2024-04-09

Very pleased with mats

"Good selection of colors and delivery was accurate and quick. More expensive than competitors but value is good"

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Verified
5/5

2024-04-09

Custom mats for great prices

"Got exactly what I was looking for at a much better price than Amazon. A ton of colors to choose from. "

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Verified
5/5

2024-04-07

Exactly what I wanted

"Exactly what I wanted & sent faster than I thought was possible "

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Verified
4/5

2024-04-05

Colorful Matts

"The Matts arrived in a timely manner. The outer packaging was good. 2 or 3 matts had slight crumpling on a corner, not all matts so damage must have happened during packaging prior to shipping. Damage was slight and will probably be covered by frame. There are some interesting colors also some very beautiful colors. It would be nice to have the color names for potential future orders."

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Rep reply posted 2024-04-08
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer thanks for letting us know. In the future no matter how slight the damage let us know so we can get that replaced for you :) also feel free to grab samples of all the beautiful colors you want to have on hand for future order - https://www.matboardandmore.com/buy/samples.html”


Verified
5/5

2024-04-05

Great custom framing!

"Super easy to order and the quality was fantastic! I will definitely use Mat Board and More for future framing orders."

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Verified
5/5

2024-04-05

Perfect

"I am so pleased! Thank you. "

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