"So easy to order online and delivery was quick. All sorts of diagrams to assist in sizing. Great product! Very pleased and will order again."
"It arrive quickly and was exactly what I ordered"
"My mat arrived promptly and in good condition. Fits perfectly "
"great in everyway but frame quality disappointing...maybe I should have spent more?"
"The shipping container was perfect the items were secured, no damage.
The turn around time from ordering to delivery was quick like 3 days."
"The mat board was exactly the right color and size and looks perfect with my frame and painting!"
"Got my mat board quickly and it looks wonderful."
"it was easy and it really helps sell my designs. Adds value to my presentations."
"Packaged very well and came absolutely flat and unblemished. Sizing and color worked out perfectly for my project. Well cut; no rough edges."
"My new go-to. Love it! Highly recommend. "
"Always do a great job. More sports team colors would be great though"
"I noticed as I was ordering, it was hard to figure out dimension. There was another dimension automatically applied that I could not figure out what it meant, but it changed the opening size. After a bad review, they contacted me and explained the error and offered to replace the product as i was a first time buyer. The quality is good, but call for assistance when ordering unless you fully understand."
“Thank you for sharing your experience with us. We apologize for any confusion you encountered while placing your order. It sounds like there may have been some ambiguity regarding the dimensions and adjustments made automatically.
We understand the importance of precise measurements, especially when it comes to framing artwork or other items. We regret any inconvenience caused by the automatic adjustment of dimensions that you couldn't interpret.
To ensure clarity and accuracy in future orders, we will review our ordering process and make necessary improvements to provide clearer explanations of any automatic adjustments made to dimensions. Additionally, our customer support team is always available to assist you with any questions or concerns you may have regarding your order specifications.
We appreciate your feedback, and it helps us enhance our services. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out to us. We're here to help.”
"Mat board I received was exactly what I ordered. It was beautiful, packed well and was the perfect finishing touch to my project. It arrived on time and was well packaged so when it was unwrapped I was able to simply place it in the Frame. I will definitely order from this company again. THANK YOU"
"I have just received my mats and they are sooo nice! I couldn’t be happier. From the first time I found them on line, to their communication with me, to receiving my order way faster than expected, they were impeccable. Thank you to all … I’m so impressed and telling everyone I know.
Diana
"
"A double mat was delivered quickly with exact specifications, and no damage. Excellent product!"
A rep from Matboard And More, matboardandmore, has responded:
“We're thrilled to hear that you found our product great in every aspect except for the frame quality. We understand that the quality of materials is crucial to your satisfaction, and we're sorry to hear that it didn't meet your expectations. Your feedback is valuable to us as we continually strive to improve our products. If you'd like to discuss your experience further or explore other options, please don't hesitate to reach out to our customer service team. We're here to assist you in any way we can. Thank you for your support, and we hope to have the opportunity to exceed your expectations in the future.”