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Product & services pricing
4.11/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.47/5
Customer service:
4.37/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-02-14

Just what I was looking for!

"High quality and very quick turnaround for custom mats. Extremely pleased that I could use Matboard to display odd sized artwork within standard frames. Thank you!"

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Verified
5/5

2024-02-14

Perfect cut

"I bought a painting while on vacation. I wanted to utilize a nice frame I already had but needed a new mat. I measured twice before I ordered and was relieved to have the mat fit perfectly. I'm very pleased with the results. I appreciated all of the color options. Quick delivery and the mat was well packaged and protected from any damage while shipping. Great product, great price, great service "

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Verified
5/5

2024-02-13

Very pleased

"Great quality and delivery"

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Verified
5/5

2024-02-13

The mat was perfect and delivery quick

"I would highly recommend this company based on my experience. And the price was excellent, too. "


Verified
5/5

2024-02-13

Perfectly cut and shipped FAST!

"The title says its all - except one more thing: incredibly affordable! These prices are far far less than the local arts & crafts store."

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Verified
5/5

2024-02-13

Exactly as expected

"So happy with this mat board!"

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Verified
5/5

2024-02-13

Great site

"Good selection, easy to use, fast shipping and good pricing!"

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Rep reply posted 2024-04-11
A rep from Matboard And More, matboardandmore, has responded:


Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our selection satisfactory, our website easy to use, and our shipping fast. Providing competitive pricing is important to us, and we're glad it met your expectations. We appreciate your support and look forward to serving you again in the future!”


Verified
1/5

2024-02-12

Dissatisfied

"Both mats were bent on arrival"


Rep reply posted 2024-02-12
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer thank you for leaving a review. Our CSR team has already reached out to you regarding your replacement. We continue to work with all shippers to ensure proper handling of all packages in transit.”


Verified
5/5

2024-02-12

Odd size picture

"It was great items were packed securely"

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Verified
5/5

2024-02-11

Perfect Colors

"The matts I ordered were as lovely as pictured. The colors were perfect. Pristine condition, safely packed and shipped timely. I’ll be ordering again. "

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Verified
5/5

2024-02-10

Excellent Customer Service

"The company provided detailed guidance re: measuring the opening of the mat. As recommended, I checked again before placing the order to be sure I had measured correctly. The mat was packaged very carefully and arrived in perfect condition. I placed the mat with the art in the frame for a perfect fit. So pleased with this purchase and will definitely order again."

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Verified
5/5

2024-02-10

Great online option

"My mat arrived very well packaged inside and out. The postal delivery wasn’t the speediest but it is what it is. The mat color was what I expected. It goes very well with my watercolor and is very well cut. I am very pleased to know there’s a good online option for mats. I will definitely use this service again in the future. "

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Verified
5/5

2024-02-10

Extremely satisfied!

"I can’t say enough good things about Matboard and More. I have ordered 3 times for different projects. I love that you can see what your finished project will look like before you order. The product always arrives timely. It is packaged well to prevent damage. The packaging is recyclable, which is an added bonus!"

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Verified
3/5

2024-02-10

Mat birds for water colors

"The online experience was very difficult especially if work is non standard size . Took me 3 hours and still I mad a mistake. "

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Rep reply posted 2024-04-10
A rep from Matboard And More, matboardandmore, has responded:


Thank you for sharing your experience with us, and we apologize for the difficulties you encountered while navigating our online platform, especially when dealing with non-standard sizes.

We understand the frustration of spending significant time on a task and still encountering challenges. Your feedback is valuable, and we'll use it to improve our online ordering process to make it more user-friendly, particularly for non-standard sizes.

If there's anything we can do to assist you further or if you have any suggestions for how we can enhance our online experience, please don't hesitate to reach out. We're here to help and to ensure that your future experiences with us are smoother and more efficient.

Thank you for choosing us for your matting needs.”


Verified
5/5

2024-02-10

Replacement matte

"Easy to order, packaged to protect, looks great!"

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