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Product & services pricing
4.11/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.47/5
Customer service:
4.37/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-02-06

Great Product

"I’m so pleased with my experience. The matts I ordered are perfect, and delivery was so prompt. Not my first time ordering from this company, nor will it be my last!!! "

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Verified
5/5

2024-02-06

Great service

"I was really happy with the three mats that I received. It was so much cheaper than going to a frame shop and they came out beautifully. I will definitely use this vendor again
"

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Verified
5/5

2024-02-06

Very accurate

"The colors were exactly what I chose from the website. The opening was perfect. My project came out how I imagined it. Thank you."

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Verified
4/5

2024-02-06

Product was bent

"Perfect on cuts and color, sadly not packaging didn’t support and corners were bent. I was able to work with it but any worse and wouldn’t have been ok. "

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Rep reply posted 2024-04-10
A rep from Matboard And More, matboardandmore, has responded:


Thank you for sharing your feedback with us. We're glad to hear that the cuts and colors of your mat were perfect.

However, we apologize for the inconvenience caused by the packaging not adequately supporting the mat, resulting in bent corners. Ensuring that our products arrive safely and in pristine condition is important to us, and we regret any issues with the packaging.

We appreciate your understanding and patience in working with the slightly damaged corners. We'll take your feedback into consideration to improve our packaging methods to prevent similar issues in the future.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can.

Thank you for choosing us for your matting needs.”


Verified
5/5

2024-02-06

Nice work delivered quickly

"Everything was perfect from my order. "


Verified
5/5

2024-02-06

Super custom, Matt boards

"Great product, quick turnaround.

Thank you for the custom sizes and quick shipping
"

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Verified
5/5

2024-02-06

Great Board Fast Delivery

"Got here quickly and it looks great at a reasonable price.

Very Happy
"

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Verified
5/5

2024-02-06

Excellent instructions, perfect results

"Easy, interesting, ultimately successful! Yay!"

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Verified
5/5

2024-02-05

Custom Black Matboard

"Had an unusual-sized print to mat. With Matboard And More, I was able to quickly customize the matboard size and order. Website ordering was simple and order confirmation was prompt. Order processed quickly and shipped must faster than I expected. I worried about one lone matboard surviving shipping & handling, but I needn't have worried. The matboard was packed perfectly and arrived in pristine condition. Five stars! I'll be using this company in the future!"

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Verified
4/5

2024-02-04

Quick service

"I ordered an odd sized and large matte for an old picture that we have. It came very quickly and was packaged extremely well. I would give 5 stars if it wasn't so expensive, but I suppose shipping something that size would be pricey."

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Rep reply posted 2024-04-10
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for taking the time to share your feedback with us. We're thrilled to hear that your mat arrived quickly and was packaged securely to protect your precious picture.

We understand your concern about the price, especially for an odd-sized and large mat. Shipping larger items does incur additional costs, and we strive to offer competitive pricing while ensuring the quality of our products and services.

Your feedback is important to us, and we appreciate your understanding of the challenges associated with shipping larger items. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Thank you for choosing us for your matting needs.”


Verified
5/5

2024-02-04

Perfect.

"The Mat is exactly as I ordered and looks great. I will definitely return to order more when needed. Thank you! (Very securley packed at well)"

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Verified
5/5

2024-02-04

Very satisfied !

"Matboard and more website is super easy to navigate. Products are of quality. Shipping is Fast. Packaging is fantastic.
Thank You !
"

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Verified
5/5

2024-02-03

So Happy!

"Wonderful service that allows me to make my artwork any size at all, instead of being stuck with "standard sizes"."


Verified
5/5

2024-02-03

Excellent Value!!!

"This matte and frame were absolutely PERFECT!!! Incredibly fast shipping too!! I’ll be buying again for sure!! Thank You!!!"

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Verified
5/5

2024-02-03

High Quality Mats!

"I searched around a lot to find an affordable custom sized mat and I'm so pleased with these. I ordered ten and the quality was beyond what I expected. They also shipped very quickly. I would definitely recommend Matboard and More and would order there again."