"Simple easy to order.
Order shipped quickly
Perfect fit
Thank you"
"Always excellent service for the past 5 years. This was the first order which was cut over size??
We ordered 24” exactly in order to fit the frame. The Matt came 24-3/16.:we cut it back to 24”, in the shop. All done and it looks great!
Maybe computer input error?
Thanks,"
"I had two orders of unique size and both were shipped beautifully. The ordering process was easy and straightforward. Will definitely be using again and have already recommended to friends."
"I have dealt with Matboards several times now and have always been satisfied with the products, packaging, shipping and communication."
"Very nice looking fit perfect"
"The custom matboard and backing board were shipped on time and fit perfectly. 5 stars. I will be using again for future projects. "
"Website Very Easy to Use and Received it quickly"
"The color was as expected. The matboard is a wonderful accent to my framed artwork."
"First time ordering, but won't be the last!"
"I ordered three mattes and they are beautiful! My frames are old and a bit warped so I had to manipulate the mattes a bit to get them in right. The mattes kept there shape, did not fold or so any sign of the struggle it took for me to get the wall hanging back together. The customer service is also impressive. "
"great fit, fast delivery, and good price."
"Product as described and fast shipping!"
"I needed a unique sized mat board for a frame I already had. The order process was simple and I love that I can customize every detail. Will definitely use again for future mat needs. "
"excellent product and services"
"Perfectly cut mount and superb packaging and shipping. "
A rep from Matboard And More, matboardandmore, has responded:
“Thank you for being a loyal customer over the past 5 years, and we appreciate your feedback regarding your recent order.
We sincerely apologize for any inconvenience caused by the mat being cut slightly oversize. Ensuring precise measurements is a priority for us, and we regret any deviation from your specifications.
It's possible that there was a computer input error, and we'll investigate this matter further to prevent similar issues in the future.
We're glad to hear that you were able to trim the mat in your shop and that it looks great in the frame. Your understanding and patience are greatly appreciated.
If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can.
Thank you for choosing us for your matting needs.”