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Product & services pricing
4.11/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.46/5
Customer service:
4.37/5
Return/Replacement policy:
4.07/5

Verified
5/5

2024-01-25

Great company to work with

"The mat boards were exactly as I indicated in my order and look great!! And they were shipped very quickly. I will continue to buy from this company. "

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Verified
3/5

2024-01-25

Disappointed

"The match I ordered came a day early, but I was surprised that they didn't come with a backing. I would have thought that would be standard. I also thought that he set up he was high."

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Rep reply posted 2024-01-25
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer unfortunately no backing boards aren't standard with a matboard purchase - it is an add on. All items ordered is reflected on your checkout screen and confirmation email for review. If you're having any difficulties including additional items feel free to reach out to us to modify your order. ”


Verified
5/5

2024-01-25

Perfect matting!

"The whole process was simple and the product when it arrived (on time) was beautifully done and in perfect condition."

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Verified
5/5

2024-01-24

Quick & Easy

"The mat I ordered is a stunning frame for my needlepoint project. It fits perfectly and will make this gift much more meaningful. Thank you!"


Verified
5/5

2024-01-24

Just as I hoped

"I double measured and when it arrived, it was perfect! Good quality, good color"


Verified
2/5

2024-01-24

Shipping time is consistently slow

"I really like the product but Orders take a while to receive in general, at least 10 days. My last order is taking even longer. A week AFTER it was shipped and I still don’t have it. Yes, we had snow, for 2 days. But given the shipment is coming from less than a four hour drive away, it shouldn’t take this long. And UPS is the worse at updating the delivery status. Arg! "

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Rep reply posted 2024-01-25
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer, I am so sorry about that delay - we are working relentlessly with our shippers to try and better this process so that all orders are delivered faster and we can be ahead of any delays.”


Verified
3/5

2024-01-24

Frame SIze

"The frame size/opening I ordered was a half and inch too small on both sides so I had to trim my artwork. Not as ordered."

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Rep reply posted 2024-01-25
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer, I'm so sorry to hear that. please email us a photo of the discrepancy and we're more than happy to get this rectified for you :)”


Verified
5/5

2024-01-24

Exactly what I ordered, quickly and very well packaged

"My third time ordering from Matboard And More, and their service is consistently excellent. The product was exactly what I ordered, high quality, and packaged extremely well to prevent damage in shipping. Will definitely look to them for any future framing and matboard needs."

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Verified
5/5

2024-01-23

Perfect

"Exactly what I needed!! Looks great "


Verified
5/5

2024-01-23

Great product!!

"Great selection & delivery."

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Verified
5/5

2024-01-21

Great looking

"I ordered 4 precut mats . All perfect ."


Verified
5/5

2024-01-21

Excellent service and quality product

"Customer service and support was excellent and the online design feature was perfect for my specialty matte. Much appreciated!"

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Verified
5/5

2024-01-21

Great experience

"Mats are well made and colors are as advertised. It was great to order exactly what I needed instead of driving all around town looking for the correct colors. "

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Verified
5/5

2024-01-21

Very pleased!

"Great price and quickly shipped! Very happy with our purchase. "


Verified
5/5

2024-01-21

Great service!

"Received my mats today, beautiful color and very pleased with the quality. Easy order process and fast shipping. Will definitely order again!"