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Product & services pricing
4.11/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.46/5
Customer service:
4.37/5
Return/Replacement policy:
4.07/5

Verified
5/5

2024-01-12

Delivered Ahead of Schedule!

"Once again, Matboards & More comes through. My order arrived a full week sooner than anticipated allowing me more time to assemble my art products for an upcoming show!"


Verified
5/5

2024-01-12

Excellent service/products

"The products sent to me were perfect. Matboard & More is very good at telling you how to measure and calculate. I was very pleased with the service and products."

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Verified
5/5

2024-01-12

Responsive

"Emailed about a custom mat and got quick superhelpful response over a holiday weekend. Got exactly what I asked for. Packaging was great. "

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Verified
5/5

2024-01-12

Great products at a great price

"I really like using the art show kits with mats, backing and bags for my art all perfectly sized."

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Verified
5/5

2024-01-12

Excellent

"It arrived quickly and in great shape."

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Verified
4/5

2024-01-12

Great job, Matboard and More!

"I'm very pleased with the mat I ordered. The size was spot on, and the cut was precise and very professionally done. Ordering was pretty easy, I did struggle a bit with the mat type, specifically the colors which differed between the different mat types. The packaging was very secure and my mat arrived in perfect condition. I will definitely use Matboard and More for any of my future matting needs. "


Rep reply posted 2024-04-10
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for sharing your experience with us. We're thrilled to hear that you are very pleased with the mat you ordered and that it met your expectations in terms of size and precision.

We apologize for any confusion you experienced with selecting the mat type and colors. We appreciate your feedback, and we will work to improve our website to provide clearer descriptions and options for our customers.

We're delighted that your mat arrived securely packaged and in perfect condition. Ensuring that your order arrives safely is important to us, and we're glad to hear that our efforts were successful.

We look forward to serving you for any of your future matting needs. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help.

Thank you for choosing Matboard and More.”


Verified
5/5

2024-01-12

Cece

"Arrived quickly. Well packed for shipping. I was nervous about the measurement, but it worked out perfectly"

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Verified
5/5

2024-01-11

Samples

"Ordered samples, received earlier than promised. The samples helped in finalizing our decision."

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Verified
5/5

2024-01-11

beautiful mats

"I ordered mats, which are beautiful. I will order from them again.
But, I messed up when measuring. Not Matboard's problem, and I won't do that again. :)
"

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Verified
5/5

2024-01-11

Just what I wanted

"Easy to order and make my selections. Beautiful "suede" material, nicely beveled edges, dimensions perfect."

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Verified
2/5

2024-01-11

Product still have not shipped

"Places order 5 days ago, no additional tracking updates have been provided and it still looks like the product has not arrived at the UPS hub. "

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Rep reply posted 2024-01-11
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer. Your ship window is for Jan 12-16. Your label has been created and is awaiting pickup. Order is still on track for next Tuesday :)”


Verified
5/5

2024-01-11

Easy Peasy

"Straightforward. Easy to use. Helpful tip re: artwork sizing before final checkout. Loved option to preview the artwork in mat color chosen. Expect mat delivery in a few days which is 7-10 days from order date which is standard. Since only ordered a mat, hoping it arrives in good condition. "


Verified
5/5

2024-01-11

Well done!

"Very happy with our purchase! The framing is perfect and was packaged so efficiently. Thank you."

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Verified
5/5

2024-01-11

You made it simple!

"It was an easy site to use. I felt like it was affordable. Quick shipping also!"

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Verified
5/5

2024-01-11

Nice quality!

"Mats arrived nicely packaged and all looks great."

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