"The web site was fairly intuitive, and it was easy to customize my matting. It was delivered quickly and was exactly what I expected."
"May was exactly as I ordered and packaging was excellent. Very pleased with everything. "
"Not only do I love the quality and cut of these mats, I love the attention paid to packaging them and it is all biodegradable cardboard. This is my third order and they never fail to deliver quality!"
"Easy to order my custom mats, and my order arrived quickly. "
"I had no idea that getting the right mat to remake my old frame with a new picture would be so easy! "
"I ordered two very large mats (27 x40) and they were packaged phenomenally well. They arrived in perfect condition and are a gorgeous color! I can’t wait to get them in the frames!!"
"Came in good time, beautifully cut and beautifully packaged, no negative reviews on this end"
"It was easy. There are lots of choices. "
"High quality matboard that made my frames look expensive! "
"Product delivered as promised"
"Purchased an odd size and absolutely love the results! "
"I could not find mat-board to fit the frame I bought- the color and size are perfect love them"
"Great design format allowed me to match a mat and foam board to an old frame. Arrived in a couple of days and fit perfectly. Will use again versus going to the craft store."
"Matboard box was folded in half when it arrived, giving the mat an enormous crease down the middle so it is unusable. "
"Mats were slightly larger than I requested, had to cut them myself to fit. sf"
“Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the mats being slightly larger than requested.
Ensuring precise measurements is important to us, and we regret any deviation from your specifications. We appreciate your understanding in having to trim the mats yourself to fit.
Your feedback is valuable to us, and we will take steps to improve our processes to ensure greater accuracy in the future.
If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can.
Thank you for choosing us for your matting needs.”
A rep from Matboard And More, matboardandmore, has responded:
“Hi valued customer, thanks for letting us know. Dont forget you can always reach out to us via phone, email or chat when it comes to shipping damage. All you have to do is email us a photo of the damage and we get this relaced asap. Our top priority is making sure you have a perfect final project. ”