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Product & services pricing
4.11/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.46/5
Customer service:
4.37/5
Return/Replacement policy:
4.07/5

Verified
5/5

2024-01-06

Nice double mat board!

"The mat board that I ordered was cut perfectly as specified and very nice quality."

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Verified
5/5

2024-01-06

Well Packed, On Time, Accurate

"I have used Matboard and More several times. The product arrives well packed, on time, and as specified in the order. I used to cut my own mats and backing board. It is very convenient to have it all arrive accurately cut and ready to use. A side note - I used their product for presentation of my San Diego Fair photo prints and received my first ribbons (they are really able to provide product up to their judging standards)."

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Verified
5/5

2024-01-06

Shipped absolutely perfect

"Very high quality, excellent service and shipping! I will definitely be ordering again!"

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Verified
5/5

2024-01-06

Beautiful!

"Good quality and easy website"


Verified
5/5

2024-01-06

Better than I expected

"Great experience with the team
The matte was great and fit exactly as I hoped
"

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Verified
5/5

2024-01-06

The perfect fit

"I purchased a mat for a poster to go in a stock frame. The mat was exactly what I’d envisioned. My wife, who’s a watercolor artist, was amazed at the quality and cost. Matboard And More get an A+"

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Verified
5/5

2024-01-06

Fast and good quality.

"Arrived quickly and well packaged. "

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Verified
5/5

2024-01-05

Exceeded my expectations

"Matboard created a custom mat and frame to hold a 5x7 letter of commendation and a challenge coin. It came out great and the recipient was touched! I was so pleased with the outcome. Everything was great starting with my email inquiry through the delivery. Their personal service really made a difference! Thank you Matboard! "

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Verified
5/5

2024-01-05

Great job

"Arrived in perfect condition-- no shipping cost-- and in only 3 days!"


Verified
3/5

2024-01-04

Damaged mat

"I ordered three mats, one for a Christmas picture for decoration, and two others for January birthday gift projects. I pulled the one I needed in December and it was perfect. Unfortunately, I didn’t totally unwrap and inspect the other two because I wanted to keep them safe until after the holidays when I would be framing my gifts. Today was the day and I was so disappointed to find that the remaining double mat had a dimple and a crease on one side. I don’t have time to replace it before I give the gift and I don’t know if you will exchange it for one that isn’t defective. I can promise you that it was sent to me that way."


Rep reply posted 2024-01-04
A rep from Matboard And More, matboardandmore, has responded:

“Hi valued customer I am so sorry they got damaged :( and yes most definitely we'll replace the damaged board. We'll follow up via email and get everything squared away for you so you can frame those gifts :)”


Verified
5/5

2024-01-04

Perfect!

"Fast shipping and the custom sized mats were perfect!"

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Verified
5/5

2024-01-04

SO Helpful!!

"I made a mistake when ordering, and the wonderful people at Matboard and More fixed it for me! The mats arrived in excellent condition, and the price couldn't be beat. I'm so grateful to have found them!"

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Verified
3/5

2024-01-03

Could be Better

"Ordering was easy and delivery was timely. The quality of the mat was okay. The hole was cut properly but the outside was cut 1/8" larger than I ordered. Fortunately, it was on the short side so I could cut it with my paper cutter."

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Rep reply posted 2024-04-10
A rep from Matboard And More, matboardandmore, has responded:

“Thank you for sharing your feedback with us. We're pleased to hear that your ordering process was smooth and that you received your delivery in a timely manner.

We apologize for any inconvenience caused by the outer dimensions of the mat being slightly larger than expected. We strive for precision in our cutting process, and we regret any deviation from your specifications.

We're glad to hear that you were able to address the issue with your paper cutter and that the hole was cut properly. Your feedback is valuable to us, and we will use it to improve our processes and ensure greater accuracy in the future.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you in any way we can.

Thank you for choosing us for your matting needs.”


Verified
5/5

2024-01-02

Perfect purchase.

"Easy to place custom order. Item arrived promptly and in excellent condition. Recommend and will use again. "

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Verified
5/5

2024-01-02

Highly recommend!!

"Easy to order, excellent quality, thrilled with how the final product turned out!"

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