ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.11/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.46/5
Customer service:
4.37/5
Return/Replacement policy:
4.07/5

Verified
5/5

2023-12-07

Excellent quality

"Easy to use website and great product quality. All good!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2023-12-14

quality as expected

"I am very happy with the quality of the mat. Will definitely consider Matboard for my future framing needs."


Verified
5/5

2023-12-14

Perfect fit

"I needed a special size frame for a small artwork that I bought while traveling. Matboard was affordable and provided a great result."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-14

Great service!

"The custom mattboard was perfect, well packaged and shipped fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-14

Loved the mats

"The mats looked great. Price was very reasonable. They arrived safely secured in a strong package, undamaged. Loved them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-13

Beyond expectations

"My custom matboards arrived promptly, carefully packaged, and expertly cut. I will definitely be shopping here again! No more sloppily pre-cut matboards from craft stores!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-13

Perfect fit for my artwork

"Ordering was easy and product was good quality and the fit was perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-13

Perfect Delivery and product!

"I am super impressed with the quality of the product and delivery! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-13

Beautiful silver and black mat

"I chose a metalic silver mat with a 1/8" black trim. I'm a perfectionist and it was flawless.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-12-13

Great communication, and result!

"Very happy with product. Communication was great, they insured I got the product I wanted without glitches."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-13

Great quality and packaging! Will order again

"Great packaging - arrived safe and on perfect condition. Exactly what was ordered. I will definitely be using again for future projects. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-12

Great customer service and a wonderful product

"From my beginning sketch, to the ordering process, communication and delivery--everything was excellent!
Matboard & More is terrific to work with--they even provide hints to make sure that you are ordering and measuring right so that you'll be satisfied with the final product. I will most certainly do business with them in the future. Terrific!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-12

Matboard customizations

"I just needed a matboard for a special sized historical piece and I loved how matboard let's you customize width and height down to a 4th of an inch. It's a quality, thick board and looks great in the frame. The packaging might have been overdone for what I bought but the matboard was definitely safe from any bends while in shipping. Thanks! "


Verified
5/5

2023-12-12

Excellent quality and accuracy

"We ordered 6 mats which were perfect! The colors were as shown. We are so very pleased with how quickly they were delivered as well. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2023-12-12

Love My Mat and Can't Wait to Frame My Picture

"Really good experience and will use again. The only reason I gave four and not five stars the inner mat was smaller then I wanted. I used the picture tool and according to that it was where I wanted it, but when received the inner mat was larger. All in all it will still work and I like it. Saves money on going to a big box store.

Thanks, Laurel B
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process