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Product & services pricing
4.11/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.46/5
Customer service:
4.37/5
Return/Replacement policy:
4.07/5

Verified
3/5

2023-12-09

Good quality, but not great sizing

"The color, texture, thickness, and overall quality of the mat was good. The reason for the less than 5 stars is that the mat was slightly too big to fit in the frame so I had to trim it myself (kind of defeats the purpose of ordering custom) and the inside opening was also slightly too big, so a very tiny portion of the border of my art shows through the mat. I measured after I received the mat, and the sizes of the inside and outside were not exactly what I ordered. Unfortunately, I may not order again because I don’t know whether I should allow a similar tolerance in measurements in the future or whether this was a one-time thing. "

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Rep reply posted 2023-12-18
A rep from Matboard And More, matboardandmore, has responded:

“Thanks for you review. We always aim to have flawless production. In any case where margins may be off - shoot us a call or email we'll get it rectified immediately. ”


Verified
5/5

2023-12-09

Speedy and perfect

"I ordered a custom mat and frame and it was delivered in 4 days. "

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Verified
5/5

2023-12-09

Just right!

"I’ve been ordering from Matboard and More for years and they always deliver quickly and their packaging is so sturdy! Thanks again!"


Verified
5/5

2023-12-09

Quick, perfect but expensive

"Needed something specific and this met my requirements. "


Verified
5/5

2023-12-09

Just as ordered

"Was able to quickly order custom size and put together the perfect picture for my watercolor painting. "

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Verified
5/5

2023-12-08

Git the mat board I needed. Just making a new frame for each..

"Was a good experience, enjoy ordering from the website "

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Verified
5/5

2023-12-08

great mat!

"Arrive in time was well packaged! Love it!"

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Verified
5/5

2023-12-08

As described, excellent packaging, quick shipping, A+

"Easy transaction thru a good website, custom size backing boards cut precisely, amazingly secure packaging when shipped, arrived in perfect condition (of course). I wish more companies would take packing their products this seriously. I know I will definitely be doing business with Matboard And More again. I'm thrilled with my experience!"

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Verified
5/5

2023-12-08

They never disappoint

"I always get top quality and fast shipping with Matboard And More. "

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Verified
5/5

2023-12-08

Excellent quality, precise measurement, very careful packaging, and prompt delivery.

"Impressed by quality and the care with which the product was packed. Thank you!!"

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Verified
5/5

2023-12-08

Perfect

"Never have I had a frame delivery packaged so well. All wrapped and secured. Frames arrived in perfect condition and the prices could not be beat. Have already ordered from them again. "

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Verified
5/5

2023-12-08

Rest service

"Web site is easy to navigate quality matboards and fast shipping . I recommend because almost any size you may need"

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Verified
5/5

2023-12-08

Needle point frame and mat

"A quality product and quick delivery every time I’ve ordered. "

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Verified
5/5

2023-12-08

Golf flag framing

"Matboatds fit perfectly and exactly frame the golf flag specs I sent over"

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Verified
5/5

2023-02-10

Excellent company. Love that I can pick exact dimensions of inside of mat!

"Site very easy to use. Arrived today in perfect condition and exact measurements I ordered!"

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